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Ohio Body Shop Wins Lawsuit Against American Family Insurance

Legal proceedings began when the insurer contested Three-C Body Shop’s billing on a total loss.

American Family Insurance Sponsors $15,000 in Collision School Grants Through Collision Repair Education Foundation

Four collision school programs that had applied for the Education Foundation’s 2014 Ultimate Collision Education Makeover school grant will receive needed tools, equipment and supplies.

American Family Provides Grants for 12 Schools Through CREF

Twelve schools around the country were awarded $1,000 each, which will be used to enhance their collision repair education programs.

Websites Over Agents, Say Auto Insurance Customers

For the first time in the J.D. Power study’s history, insurer websites surpassed agents in client interaction and service by providing higher customer satisfaction.

CARSTAR Launches 700th North American Collision Repair Facility

CARSTAR has announced the opening of its 700th location with CARSTAR Montrose in Montrose, Calif.

U.S. House Financial Services Hearing Addresses Autonomous Vehicles and Impact on Insurance Industry

The hearing focused on the impact new vehicle technologies will have on the insurance industry, with much discussion about data access and cybersecurity.

J.D. Power: Erie Insurance Ranks Highest in Customer Experience Among Auto Insurers

Erie Insurance ranks highest among auto insurers in providing a satisfying purchase experience, according to the J.D. Power 2017 U.S. Insurance Shopping Study. Progressive didn’t do quite so well.

Orrin Hatch on PARTS Act: Americans Shouldn’t Have to Pay ‘Unreasonably High Prices to Repair Their Cars’

U.S. Sen. Orrin Hatch has reintroduced a bipartisan bill that would reduce the 14-year time period that OEMs can enforce design patents on crash parts such as bumpers, fenders and door panels against suppliers of aftermarket parts.

American Family Donates $12,000 to Collision Repair Education Foundation

Insurance company’s donation helped provide 12 collision school grants, and these funds will help fulfill the schools’ collision programs’ wish list of needed tools, equipment and supplies.

Service King Set to Break Donation Record in Great American Recycled Rides Giveaway

Service King aims to repair and donate 40 vehicles to deserving recipients hand-selected by local non-profit organizations.