Shop Operations
Estimate…Or True Opportunity For Repair?
If you feel the request for an estimate is a waste of time, you may need to modify your thinking...
If you feel the request for an estimate is a waste of time, you may need to modify your thinking...
A real conversation with an insurance claims manager reveals the plethora of misinformation out there regarding the claims/repair process.
The Auto Body Association of Texas has come up with a novel way to alert departments of insurance to insurer...
Let’s take a look at the various positions and roles in the average collision repair shop and how they can...
If a shop doesn't bend to an insurer's mandates, they will often take the position of: if you're not with...
The repairer is the expert, and they should be the ones who determine what damages have occurred as well as...
Believe it or not, there are times when you should refuse a job in order to avoid potential liabilities and...
Here is more information on insurance policy contracts that every collision repairer needs to know to better serve their customers...
When speaking with collision repairers across the country, I’ve found that many are not familiar with these terms – even...
I’ve often shuddered at collision industry jargon and buzzwords that often paint repairers as rough, crude and unsophisticated Neanderthals.
