Do you truly have an insurance “partner?” After working through the worst hailstorm ever, we discovered that one insurer didn’t live up to that label.
Small Shop Survival
Realizing that pointing fingers and doing things the same old way doesn’t cut it anymore, some independent shops are banding together in networks.
Who Should Pay the Parts Restocking Fee After a Total?
Who is responsible for paying the parts restocking fee after a vehicle is totaled by an insurance company?
It’s Our Party…So Let’s Show Up!
Publisher Scott Shriber invites BodyShop Business readers and the industry to celebrate in the Big Easy at NACE.
Change Is Good
BodyShop Business Editor Jason Stahl says that while the magazine’s design has changed, its mission to deliver great content hasn’t.
Hunting for Web Traffic in Huntington
East End Body Shop redesigned its website and is getting paid off with higher traffic.
Mystery Battery Draw Can Drain Your Productivity
A vehicle you repair that seems “good to go” can sometimes come back to haunt you with concerns that may or may not be related to the repair.
The Evolution of Paint
From the by-product of a bug to today’s environmentally friendly refinishes, auto paint has had a long and fascinating history.
NACE Is In N’awlins!
Who dat say dey gonna be at the 30th annual NACE? Only all of your collision repairer friends looking for the latest training, technology and networking opportunities.
The pace of consolidation has quickened within the last few years. What does it mean for the industry and the single-store independents that must compete with multiple-shop operators?
Glass Replacement: Do It Yourself to Save Time
Bringing glass work in-house has become a necessary adaptation for the modern day body shop that wants to improve cycle time and increase sales.
Surefire Marketing Tactics
Once you understand what marketing is, you can better formulate a strategy to take your market by storm.