How to Make Your Website ADA Compliant
Is your website ADA compliant? I’ll bet you didn’t know that it needs to be.
The Importance of Training
Training. It’s so important, especially when you consider that we repair metal car bodies that people end up driving 75 miles per hour down a highway.
Doctor Gun, I Presume?
One man who is still around who taught me about both spray guns and selling PBE products with enthusiasm was Doctor Gun.
Business Tips from Dining Out
As a business owner, do you ever observe how other businesses operate and take mental notes on what you could learn from them?
More Privacy Please: Securing Your Customers’ Data
Data privacy laws are coming down the legal pipeline, and you need to be certain that your shop is ready to adhere to stricter guidelines when it comes to your customers’ personal information.
Impaired Driving: A Close Call
The car came barreling around the corner at us at an alarming speed, so fast, in fact, the driver was struggling to keep the car in his lane.
Why Inventory Fulfillment is Job. 1 for a PBE Distributor
Product fulfillment is more than simply moving boxes. It’s a potentially complex process that requires a systematic approach and the active participation of both collision center and distributor personnel.
Refinish: Separating Your Body Shop from the Competition
How can we showcase our refinishing skills in a manner that separates us from other shops and drives business to our door?
Building Your Auto Body Shop by the Numbers
Here’s how I went from sweeping floors to managing three body shops with a complex financial footprint.
OE Certification: We All Benefit
Whether it’s your customer, policyholder or vehicle consumer, customer satisfaction is the key to success in the collision repair industry. The OE certification process is an important part of achieving this.
Unintended Consequences: Google Shortnames
There are some branding advantages for shortening a business name on Google. But, what if your listing simply disappears after shortening the name?
Can Insurers Combine Two Open Claims and State the Vehicle is a Total Loss?
In the state of New York, if a vehicle has two open claims, can an insurer combine both claims and state that the vehicle is a total loss?