SCRS Announces 2010-2011 Officers and Board of Directors
The Society of Collision Repair Specialists (SCRS) announced its 2010-2011 board of directors and officers. The new leadership team was sworn in during the SCRS annual meeting on April 13 at the Crowne Plaza Ravina in Atlanta, Ga. The makeup of this year’s group of officers and national directors is a mix of veteran and
Free Book Download Spotlights Corruption in the Claims Process
National Collision Industry Alliance (NCIA) founder Norbert Zaenglein’s 2007 book, “In Dangerous Hands: Automobiles, Insurance & Political Corruption in Nebraska,” is now available as a free PDF download from the NCIA Yahoo group page. The book is based on four years of independent research of the property-casualty market regulatory system, according to Zaenglein. He says
Georgia Repairers Rank State Farm Best Insurer in State
Repair shops in Metro Atlanta were asked by the Georgia Collision Industry Association (GCIA) to give a performance letter grade to insurance companies on their claim policies, attitudes and payment practices. State Farm topped the list as the best insurer, while Nationwide was ranked the worst out of 10. To balance the score and arrive
AASP Marks 10th Anniversary in Las Vegas, Welcomes New Affiliate
The Alliance of Automotive Service Providers (AASP) celebrated 10 years as an industry organization while in Las Vegas to participate in Automotive Aftermarket Industry Week events. Representatives from all AASP affiliate organizations were on hand to mark the occasion. Since its inception in 1999, AASP has grown to 11 state/regional associations representing over 8500 automotive
Deer Hits Increase 18 Percent in Five Years
Deer-vehicle collisions happen every 26 seconds in the U.S., and the number of hits is on the rise, according to State Farm claims data. The increasing likelihood of hitting a deer provides collision repairers with an opportunity to educate their customers about avoiding such collisions. The insurer estimates that 2.4 million collisions between deer and
PROFIT CENTER: Hinging on Profits
Replacing worn door hinge bushings on 1999-2007 GM trucks and SUVs can
represent a viable new profit stream.
More Phone Scam Complaints Filed by Shops
After reading a story on www.bodyshopbusiness.com about a Vancouver, Wash., body shop warning of a possible scam involving IP Relay phone service for the hearing impaired, dozens of other shops from around the country have reported receiving a similar call. So far, tales of a similar scam have flowed in from shops in Wyoming, Wisconsin,
Arizona Repairers Rank Progressive as Worst Insurer in State
The Automotive Service Association of Arizona (ASA-AZ) has released its “best insurer” survey, in which the association asked collision repairers to rate 39 insurance companies on a scale of 1 (worst) to 10 (best). Ratings were based on the question, “Do the insurance company’s overall policies, attitudes and payment processes focus on providing quality and
Omaha Collision Shop Receives BBB Integrity Award
Dingman’s Collision Center in Omaha, Neb., recently received the Better Business Bureau (BBB) Integrity Award for businesses with six to 24 employees. These awards focus on demonstrating ethical business practices with customers, employees and community at large rather than a company’s growth, profitability or popularity. The Integrity Award winners were chosen by an independent panel
Shops Asked to Complete Insurance Labor Rate Survey
The Nebraska Autobody Association (NABA) is conducting a study to determine if insurance companies survey body shops to establish labor rates for body work and/or reimbursements for automotive glass work. The survey provides a list of insurance companies, and participants can check a box to indicate that the company has contacted the participant’s shop about