A New Profit Center: You
Most shop owners pay themselves a salary for their administrative tasks, but how many bill for their “professional” services – for their knowledge of cars that comes from years of experience?
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
The Inventory Ate My Profits
When you stack inventory on your shelves, you might as well be stacking dollar bills. The key is to control your inventory – instead of letting it control you.
The Aftermarket Parts War
Don’t surrender in defeat. If your business has suffered because of imitation-parts usage, consider these strategies to help heal your battle wounds.
Don’t Forget The Cooling System!
To ensure all damage is diagnosed in a front-end collision, technicians need to conduct a thorough inspection of the cooling system.
How Much Training Is Enough?
Too much is never enough. The key is to not waste your time. Just because your techs return from a class with a certificate and a smile doesn’t mean they learned anything.
The History of Spraybooths
We’ve gone from painting cars next to an open window – using a paint brush – to high-tech booths smarter than we are. How’d this happen?
Is Spot Welding Viable?
Used in the manufacture of modern vehicles, spot welding becomes a bit more complicated when applied to collision repair.
Which Benefits Are Beneficial
For most collision repair shop owners, devising
an effective employee benefit plan is a guessing game at best.
Knowledge is Power
Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?