The Secret to Great CSI
Micromanage the customer’s experience and you’ll boost your CSI scores, as well as improve customer service and retention.
Chrysler Park Assist System Service and Repair
ALLDATA gives an excerpt of OE repair information for the 2011 Chrysler 300 V6-3.6L’s park assist system.
Body Shop Owners and Managers Talk About the Best Idea They Ever Had
Top collision repair experts reveal the ideas that took their businesses to the next level.
CCC Information Systems Acquires Injury Sciences LLC
CCC Information Services Inc. announced that it has signed a definitive agreement to acquire Injury Sciences LLC, a leader in providing insurance carriers with scientifically based analytic tools to help identify fraudulent and exaggerated injury claims associated with automobile accidents. Terms of the transaction were not disclosed. “Injury Sciences is the pioneer of injury causation
Shop Profile: Marshall’s Autobody CARSTAR
Former Air Force member Jim Marshall makes it his mission to give back to wounded veterans.
Opening a New Auto Collision Repair Shop
Starting a collision repair business requires a complete, written business plan.
Study Finds Women Outnumber Men on U.S. Roads
A recent study published in the journal of Traffic Injury Prevention shows that more women are in the driver’s seat than ever before — and they even have the upper hand over men. According to the University of Michigan’s Transportation Research Institute, more than 105.7 million women were licensed to drive in the United States
SCRS Open Meeting at SEMA Details 2012 Initiatives
Meeting in the Collision Repair & Refinish section of the North Hall covered parts procurement, technology, OEM repair procedures and business insurance.
OEM Procedures for 2011 Cadillac Escalade’s Inflatable Restraint Side Impact Sensor
ALLDATA provides instructions on how to ensure safe seat belt and airbag systems for this vehicle make and model.
SCRS Holds Open Meeting at SEMA
Free program offered insight into the association’s work initiatives, collision repair industry.