A Conversation with an Insurance Claims Manager
A real conversation with an insurance claims manager reveals the plethora of misinformation out there regarding the claims/repair process.
Fighting Insurers: ABAT Takes Action
The Auto Body Association of Texas has come up with a novel way to alert departments of insurance to insurer wrongdoing.
Which Employee At Your Shop Is Most Important?
Let’s take a look at the various positions and roles in the average collision repair shop and how they can affect a company’s performance and success.
Insurers: How Low Will They Go?
If a shop doesn’t bend to an insurer’s mandates, they will often take the position of: if you’re not with us, then you’re against us.
The Labor Rate: Where We Stand in 2020
With labor rates still suppressed in 2020, it’s time for shops to understand their economics and get paid for all the procedures they do.
When Should You Turn Down a Job?
Believe it or not, there are times when you should refuse a job in order to avoid potential liabilities and a loss in profit.
Auto Insurance Policy Contracts: What You Should Know
Here is more information on insurance policy contracts that every collision repairer needs to know to better serve their customers and avoid any unnecessary liability.
Collision Repairs: First-Party vs. Third-Party Claims
When speaking with collision repairers across the country, I’ve found that many are not familiar with these terms – even though they often play a pivotal role in collision repair.
Collision Terminology: Good and Bad
I’ve often shuddered at collision industry jargon and buzzwords that often paint repairers as rough, crude and unsophisticated Neanderthals.
Know the Laws that Govern Your Auto Body Business
As a business owner or manager in any industry, the first thing you should be aware of are the laws that govern your company and the possible penalties for violating those laws.
