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Producing a Buff-Free Finish

Are you one of those people who thinks it’s impossible to do a paint job without having to buff it before delivery? If so, think again.

Off Color: The Ability to Match a Color

With the advent of blending techniques over the past 15 years, a perfect paint match isn’t always necessary. However, you will occasionally have a need to paint a panel, such as a bumper fascia, spoiler or air deflector, without blending. When those times arise, having the ability to match a color is a very valuable

Just Say No: Can you save me my deductible?

You wouldn’t think of asking your dentist to save your deductible. So why, then, do our customers think it’s perfectly acceptable to ask us to save theirs? Maybe because we started it. If you’re like me, certain word phrases are just plain annoying. The one that bothers me the most is, “Can you save me

How NOT to Repel Women

Make a good first impression and then treat them right.

Sold

Do you ever wonder what happens to body shop owners who sell their businesses? Where do they go? What are they doing now? Perhaps more importantly, what leads these folks to put their shops on the market and are they happy now?

How to Make $4, 000 More a Year

Let’s see if this sounds at all familiar … Come in to work, punch in, grab a coffee and talk with the guys about the game last night or how you bowled. Then it’s off to your little slice of heaven, and you figure out what to start on. Before you know it, lunch time

Hello, Pot? It’s the Kettle

Somewhere in this country, a dad is sitting on a couch, smoking a cigarette, watching a football game and resting a bowl of potato chips on his beer belly (which doubles as a TV tray). During a commercial break, this same dad lectures his son on smoking. "It’s a terrible habit," he says, blowing smoke

Damaged Goods

Fact: Consumers won’t pay as much for a vehicle that’s been wrecked and repaired as they will for a vehicle that’s never been in an accident. This market condition – or stigma as some like to call it – diminishes the vehicle in value, regardless of how expertly repaired it may have been.

Big Fun: The Mini-Cooper

Is bigger always better? Not according to BMW, the maker – actually re-maker – of the classic British Mini. About 10,000 Classic Minis were sold in the United States from 1960-1967 and, after a 35-year hiatus, the MINI is back – and being dubbed the first “it” car of the 21st century. (The BMW folks spell the new MINI with all caps to distinguish it from the Mini of yesteryear.) The MINI – available in the MINI Cooper and MINI Cooper S – hit U.S. soil again this year, and dealers can’t keep ’em on the lot. It’s MINI-mania. Take it from the MINI Web site: The SUV backlash starts now.

The Incredible Shrinking Industry

After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.