Who Should Pay the Parts Restocking Fee After a Total?
Who is responsible for paying the parts restocking fee after a vehicle is totaled by an insurance company?
Body Shop Employee Busted for Stealing Plate Sticker from Totaled Car
An employee of a body shop in Cleveland, Ohio, confessed to pilfering the validation sticker from the license plate of a totaled vehicle after getting stopped on the highway by police. After police checked with the Bureau of Motor Vehicles (BMV), they discovered that the 22-year-old’s plates were expired, even though they had a 2012
Audatex UK Software Remotely Determines Losses
Audatex UK has reported that more than 50 percent of all total loss vehicles are incorrectly routed to body shops at First Notification of Loss (FNOL) and has developed a software program for claims handlers to help curb the issue. The new software, AudaFNOL, will allow insurance claims handlers determine the extent of accident damage
Allstate Reports $923M Loss for 3Q
Property, casualty and auto insurer Allstate says hefty hurricane-related losses and the ongoing global financial crisis drove the company to a third-quarter loss. Northbrook, Ill.-based Allstate Corp. said Wednesday it lost $923 million, or $1.71 per share, after a profit of $978 million, or $1.70 per share, a year ago. Revenue fell to 7.3 billion
The Total Story
Why are some cars repaired when they should be totaled, and others totaled when they should be repaired? Because, too often, poorly trained people are estimating damages. If it’s a total, then total it. If it’s a borderline case, communicate with your customer and your tech. But keep in mind that customer safety is your No. 1 priority.
Body Bangin’: Using the Appaisal Clause to Get Paid
Micki Woods interviews Billy Walkowiak, owner of Collision Safety Consultants, on the appraisal clause, total losses, diminished value and post-repair inspections.
Survey: More Shops Being Paid for Clearing Customer Data
According to the latest “Who Pays for What?” survey, more collision repair facilities are getting paid for the labor to erase personal data for a customer whose vehicle has been declared a total loss.
Lemonade Selects Mitchell for Entry into Auto Insurer Market
Mitchell International announced that Lemonade selected its claims workflow, automation and total loss solutions to support Lemonade Car, the insurer’s latest product offering.
Collision Safety Consultants Opens 18th Location
Collision Safety Consultants of Denver will write diminished value reports, and perform post-collision repair inspections and total loss vehicle valuations.
Judge Dismisses False-Arrest Lawsuit Against GEICO
After GEICO paid her for the total loss of her vehicle, Rosinda Matute-Castellanos played a cat-and-mouse game with GEICO and salvage company Insurance Auto Auctions, neither of which was able to locate the vehicle on multiple occasions.
