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Purchasing Profile: Aftermarket Crash Parts

You know you have to spend money to make money – but sometimes it’s on stuff you’d rather not buy.

Operations Profile: Operating Smoothly

Keeping a collision repair shop operating smoothly takes a lot of work. How do all of you cope with such daily issues as labor rates, insurers wanting discounts and poor fitting replacement crash parts? One day at a time.

Insurer-Relations Profile: DRP Arrangements

From DRPs to parts usage to insurers in general, you tell it like it is.

Market Profile: Overcoming Market Challenges

From dealing with insurer steering to getting on DRPs to trying to make a profit on current DRPs, shop owners are struggling to overcome market challenges.

Operations Profile

That was then … In the year 1906, Baltimore County Commissioners came up with a sure-fire way to stop speeders: They gave police officer Noah Walker permission to shoot at cars when drivers violated the speed limit. "Slow down, or I’ll shoot!" When Walker fired at Yates Pennington’s car, Pennington filed charges against him –

Personnel Profile

That was then … An unthinkable thing happened on Jan. 14, 1914: Henry Ford had the audacity to raise Ford Motor Company’s minimum wage to $5 a day – and then, as if that weren’t enough, he allocated $10 million of the $25 million in company profits for his workers. This will ruin the industry,

Purchasing Profile

That was then … The wood vs. steel battle continues. In June 1926, the National Lumber Manufacturers Association charged steel makers with "disseminating propaganda against the use of wooden automobile bodies." "It’s an insidious attack on lumber," they declared. The reason for the association’s angst? An ad, which stated: Automobile Industry Heeds Trend of Progress.

Is Your Paint Shop Profitable?

It’s all in the numbers. By taking out your calculator and figuring how well you’re doing on your key performance indicators, you can quickly determine where you’re proficient in the paint shop and where you’re just painting yourself into a corner.

Is Your Shop the Only One

Ever been told your shop is the only one charging for that? Well … you’re not alone.

Personnel Profile: The Shortage of Qualified Technicians

How many collision repair journeymen does it take to screw in a light bulb? Just one — but first you have to hire him.