Collision Repair Industry

What’s in Store for the Collision Industry in 2020?

All of the challenges you faced in 2019 will likely rear their ugly heads again in 2020. But challenges are opportunities.

I’m not very good at making New Year’s resolutions. In fact, I think they’re a bit silly. I like the intent behind them: to get you to change something in your life for the better. But why wait until Jan. 1 to do this? Why not resolve to change when you feel the time is right? But hey, if the new year is what you need for a jumpstart, then I guess it’s not all bad.

So here we are, in a brand-new year: 2020. Wow! Many didn’t think we’d make it past Y2K! Remember that? Ugh. So Y2K, global warming or North Korea hasn’t knocked us out yet, which means business goes on.

What does business have in store for you in 2020? More technology challenges, that’s for sure. Notice I said “challenges,” not “headaches.” ADAS is a great opportunity to refresh your techs with new info and new skills – and possibly attract new talent to your shop. If you look at it that way, ADAS doesn’t seem that bad at all!

More consolidation, too. How will you address new competition in your market? Recent advice from multi-shop owner Tom Martin in the pages of BodyShop Business says, “Don’t panic, focus on yourself!” Words of wisdom indeed.

All of the challenges you faced in 2019 will likely rear their ugly heads again in 2020. But challenges are opportunities. And this industry is good at persevering. Let’s get to it!

You May Also Like

Body Shop Cleanliness: Spots Are Only Good for Dalmatians

A spotless shop inspires customer confidence and drives excellent performance.

When it comes to spots — a nib in the paint, a streak on a windshield, a splotch of grease on the floor — all point to a job that is not quite 100% perfect. This doesn’t make customers confident in the repair work on their car, nor does acceptance of that by the leadership team inspire the employees to work to achieve perfection.

Solid Accounting: The Difference Between Winning and Losing

Wouldn’t it be great to be able to quickly review your financials and know where you’re winning and losing so you can fix the problem immediately?

Tales from the Crypt: Can Your Business Thrive Without You?

We all think that we’re going to live forever and never consider how, if we die, the shop will continue.

Feeling the Pressure? Follow the 7 E’s

Auto insurers are hemorrhaging profits and thus have clamped down on claims costs. Following the 7 E’s might be the solution.

Auto Body Consolidators: Full Steam Ahead

At mid-year, most consolidators — with the exception of a few — are full steam ahead with acquisitions.

Other Posts

Taking on the Auto Body Tech Shortage

I-CAR’s new digital marketing campaign promotes to young people the abundant career opportunities available in collision.

The Digital Blitz

We talk so much about how much collision repair is changing, but so is the world of media!

BodyShop Business 2023 Executives of the Year

Greg Solesbee was named the Single-Shop Executive of the Year, and Charlie Drake was named the Multi-Shop Executive of the Year.

This Could Be Your Last Text

A sign I saw on the highway that said “This Could Be Your Last Text” reminded me of my son’s recent car wreck.