Editor's Notes: Putting the 'I' in Integrity

Editor’s Notes: Putting the ‘I’ in Integrity

American Honda’s first-ever Collision Repair Integrity Event at the American Honda Training Center in Mount Laurel, N.J., was a sellout.

editorial-notes

I recently had the pleasure of attending American Honda’s first-ever Collision Repair Integrity Event at the American Honda Training Center in Mount Laurel, N.J.

Ed Mayer, Collision Select marketing manager for Honda covering Pennsylvania, New Jersey, Delaware, Long Island and New York City, invited me, and I jumped at the chance to meet new collision repairers and learn more about Honda’s ProFirst certification program, I-CAR and Verifacts.

A sellout crowd of 100 was comprised of ProFirst certified shops, ProFirst candidates, insurers, refinish suppliers and automakers.

Before the meeting kicked off, attendees were treated to a dinner courtesy of 3M, PPG and Bill Flannery Automotive. They also received a complimentary tour of the Honda parts warehouse.

After the tour, Honda shared its message of proper repairs, vehicle integrity and consumer safety. Then, Allan Smith, northeast regional manager for I-CAR, discussed how training helps your shop compete in today’s marketplace and how to get ROI for your training dollar and time. One of the requirements of ProFirst shops is that they be either I-CAR Gold or Verifacts VQ or Medallion, which is why Verifacts representatives were also on hand to talk about their onsite quality verification and in-shop technician assessment.

“I believe there is only a percentage of the collision repair inter-industry that is up to the challenge of repairing our vehicles properly, and this meeting was a way for shops to hear our call to action and decide to step up,” said Mayer. “Proper repairs are critical to consumer safety, and our plan is to support the capable shops with added value.”

You May Also Like

Exit Strategies: Personal Vision & Financial Planning

The most critical first step in an exit or transition plan is to develop a financial plan and personal vision of what your life will look like post-business.

Jerry was a 63-year-old auto body shop owner who contacted me regarding putting together an exit strategy. Like most shop owners, he had become tired of the day-to-day grind of dealing with the back-and-forth fights with the insurance carriers, yet he still loved the idea of being a part of a business he built from the ground up. Ideally, he would have liked his production manager, Evan, to become his heir apparent, yet he had no idea if Evan was interested in owning the shop or if he was even capable of doing so. His shop was a prime candidate for a consolidator, and he had received an offer from one, yet he cared about his employees and wanted to make sure they were taken care of. Also, he was unsure what he would do with himself if he did not have a place to go. He did not know where to turn.

Collision Repairers: Will You Take the Oath?

Today’s collision repairers are challenged with a new set of concerns, one being the need to follow OEM repair procedures.

Three Generations Keep Trains Running on Time at CARSTAR Jacobus

CARSTAR Jacobus Founder Jerry Jacobus and son Dave share a passion for collision repair and also model railroading.

Auto Body Repair: The Right Way, the Wrong Way and Another Way

In a perfect world, every repairer would make the right decisions in every repair, but we don’t live in a perfect world.

The Digital Blitz

We talk so much about how much collision repair is changing, but so is the world of media!

Other Posts

Honda Announces America’s First Production Plug-in Hydrogen Fuel Cell EV

Honda has unveiled America’s first production plug-in hydrogen fuel cell electric vehicle, the 2025 Honda CR-V e:FCEV.

Taking on the Auto Body Tech Shortage

I-CAR’s new digital marketing campaign promotes to young people the abundant career opportunities available in collision.

GM-Honda Begin Commercial Production at Hydrogen Fuel Cell Joint Venture

GM and Honda’s 50-50 joint venture production facility, FCSM, is the first large-scale manufacturing joint venture to build fuel cells.

Auto Body Shops: Building a Foundation for the New Year

For the new year, it’s important to conduct a thorough audit of your finances to look for areas of opportunity and things to change.