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The Liability is Growing

“Vehicle Directs Man into Oncoming Traffic After ADAS Camera Was Not Calibrated.” The headline we’ve all been dreading. Or should have been dreading.

Jason Stahl
By Jason Stahl
Jason Stahl has 30 years of experience as an editor, and has been editor of BodyShop Business for the past 18 years. He currently is a gold pin member of the Collision Industry Conference. Jason, who hails from Cleveland, Ohio, earned a bachelor of arts degree in English from John Carroll University and started his career in journalism at a weekly newspaper, doing everything from delivering newspapers to selling advertising space to writing articles.
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BodyShop Business
BodyShop Business
Subaru’s Eyesight is just one of several collision avoidance systems that are making windshield replacement much more complex than it used to be. (Photo courtesy of Subaru of America)

“Vehicle Directs Man into Oncoming Traffic After ADAS Camera Was Not Calibrated.” The headline we’ve all been dreading. Or should have been dreading.

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The person had the windshield of their 2016 Acura MDX replaced. The vehicle was equipped with advanced driver-assistance systems (ADAS), and the camera on the windshield was not recalibrated after the windshield was replaced.

According to Mitch Becker’s article, “ADAS and Auto Glass: What Shops Need to Know Before Releasing a Vehicle,” here are questions you need answers to:

  • Is the vehicle equipped with ADAS?
  • Does the vehicle require a recalibration after a windshield R&I or replacement?
  • What are the recalibration requirements?
  • Do you have the proper equipment?
  • Who is responsible?

You may not like it, but body shops today have the responsibility of making sure that the technology in today’s highly sophisticated vehicles works properly when the vehicle is returned to the customer. The liability for not doing so is growing as these technologies advance. Are you willing to take the risk?

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Management

Building Charitable Giving into Your Auto Body Shop’s Business Plan

Planning, thoughtful implementation and thorough tracking of results will deliver a successful philanthropic program that also delivers a return on investment.

Jason Wong
By Jason Wong
Jason Wong, who was named the 2022 CARSTAR Franchisee of the Year, is the owner of CARSTAR Auto World in the Bay Area with locations in San Francisco and San Jose. Wong, who joined CARSTAR in 2018 after several decades of operating a collision repair facility, built an exemplary business model with CARSTAR that delivered exponential growth for his first CARSTAR location. He generates outstanding performance across all CARSTAR KPIs, from length of rental to CSI scores. He is known for providing superior customer service, community philanthropy and industry leadership, all with a humble attitude and engaging smile.
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Almost everyone knows the old adage, “Doing well by doing good.” For our team, that isn’t just a slogan — it’s part of the fabric of our business. 

Many collision repair shops do philanthropic programs during the holidays, which is great, but we look at giving back as part of our year-long strategic business plan. It helps connect us with the community every month and gives our customers another reason to choose CARSTAR for the highest-quality collision repair.

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