Addressing Water Intrusion in the Volkswagen Taillight Area
Vehicle manufacturers regularly publish Technical Service Bulletins (TSBs), which are updates to repair procedures, techniques, part numbers, equipment and materials, as well as repair information for known issues reported from repair facilities and customers. Without prior knowledge of these updates, you and your team may service or repair a vehicle with outdated information. Or you
Avoiding Dodge Charger Rear Deck Lid Problems
Your shop has just repaired a 2006 Dodge Charger LX that was damaged in the rear. The repairs included replacing the rear body panel, deck lid and rear fascia. Everything looks great, and the fit and finish are to OEM standards. You’ve taken all the right steps, and your customer has happily picked up the
The “Wheel” World
Suspension alignment is critical to ride, drivability, fuel economy and, ultimately, customer satisfaction. So take the extra time and steps to evaluate a possible problem.
Disproving the Wheel Alignment Fallacy
The next time an adjuster wants to pay you tire-center prices for a collision wheel alignment, get out the P-pages and educate him till he gets it.
Spinning Our Wheels: Stumped by Wheel Alignment?
All you need to pinpoint suspension damage is a better understanding of the alignment process and the angles involved.
ABSolute Basics
Anything that can be exposed to impact may be in need of repairs after a wreck – including the antilock brake system. Error!
Hot Driver = Unsatisfied Customer
Today’s A/C-dependent consumers need their air conditioning.
Collision-Related Alignments: It’s All in the Angles
Bad habit No. 1: not checking the important diagnostic angles and assuming everything is correct. Bad habit No. 2: sacrificing one alignment angle to fix another. Don’t react to a symptom. Fix the problem!
Not All Wheel Alignments Are Created Equal
The process of aligning a collision-damaged vehicle is much more involved thanperforming a maintenance alignment. If thecustomer hasn’t hit anything, the technician can make many assumptions.But making assumptions about a collision-related four-wheel alignment will put your shop on a crash course. Ever since rear adjustable suspensions became commonplace in our industry, the argument has raged
