TECH TIPS: Engine Undercover Removal Caution for Mazda3, Mazda5
With all the refinements and advanced technology built into today’s vehicles, it’s amazing how technicians, estimators, production managers and parts managers can keep up with the changes and correctly restore vehicles to a safe and accurate condition. If one continues to repair vehicles with outdated practices, parts and procedures, the completed outcome may ultimately affect
EDITOR’S NOTES: A Worthwhile Cause
At first glance, Bob Smith looks like the last person you would want to get in a gunfight with. Tall and imposing with a black cowboy hat and bristly white mustache, he evokes an image of the Old West and the kind of guy who might fill your belly full of lead at the slightest
PUBLISHER’S PERSPECTIVE: Pay Attention – You’re Being Watched
I recently had the fortune/misfortune to have a bad retail experience. I won’t bore you with the details but suffice it to say it was maddening. After I cooled down, I realized I had just been fed the idea for my next column. It’s very important to examine how we look and sound to our
PROFIT CENTER: Hinging on Profits
Replacing worn door hinge bushings on 1999-2007 GM trucks and SUVs can
represent a viable new profit stream.
TECH FEATURE: Brazing is Back
With its small heat affect zone (HAZ), MIG brazing has become the procedure of choice when recommended for high-strength steels.
COVER STORY: Brand on the Brain
Want to get consumers thinking about your shop all the time? The key is to create a marketing plan that emphasizes repetition and consistency.
LEAN & MEANER: Think Throughput
Developing a throughput mind is essential to successfully becoming lean, increasing the speed of your process and widening the gap between costs
and sales.
CONFERENCE PREVIEW: Sail Away!
Let the wind carry you to the first-ever BodyShop Business Waterborne Conference and you’ll be sure to shove off with all the information you need on low-VOC basecoats, the next big change in the collision repair industry.
EDITOR’S NOTES: Web Site Version 2…for You!
Cosmetic surgery seems all the rage these days. I must confess I just don’t get it. To me, there’s nothing more beautiful than being natural. When it comes to Web sites, however, I think an occasional facelift is necessary, and that’s exactly what we’ve done recently to www.bodyshopbusiness.com. When we relaunched the Web site a
PUBLISHER’S PERSPECTIVE: Come In, the Water’s Great!
Judging by the above headline, I’m sure you can guess that my column this month is about the upcoming 2009 BodyShop Business Waterborne Conference (Aug. 13-14). This is an exciting initiative, and we here at BSB are looking forward to playing host to those of you who decide to join us. This will be the
JUNE COVER STORY: Protect Your Interests
With the proper legal advice, you can use these documents to establish you and your customers’ rights, obligations and interests at the outset of your business relationship.
