Lowering Your Overhead
Earning money is one thing. Keeping it is another. You’d be surprised what shops can do to reduce overhead besides raising door rates
Life in The Fast Lane: Shop Manager Devised Method to Take Back What Was Rightfully His
Fed up with losing work to faster competitors, this shop manager devised a new method to take back what was rightfully his.
Prime, Featheredge, Fill…The Lost Steps
It takes 12 steps to prepare a repaired panel for paint prep. If you’re not vigilant, you won’t get paid for seven of them – costing you hundreds of dollars per repair.
Our Lips Are Sealed: Understand Antitrust
And You’ll Realize That You Can Talk With Your Competitor (Even About Pricing).
How to Drop 13 DRPs — and Live to Tell About It
It didn’t take long to learn that more volume doesn’t always equal more money.
The Mustang Kid
Finding the wrecked 1976 Mustang was the easy part. Putting it back together was a real labor of love.
Even ‘Know It Alls’ Need Training
Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.
A 10-Letter Word for Pain in the Butt
How can repair shops go on fighting for D-E-D-U-C-T-I-B-L-E payment when insurance agents keep selling customers on deductibles they can’t afford? I’ve got an idea that just might work.
Play It Safe: “Culture of Safety”
Establish a “culture of safety” in your shop and insist your techs wear
(and properly use) safety equipment. Their families will thank you.
Turning Freeloaders into Paying Customers: This Simple Strategy Helped Us to Increase Walk-in Sales by 35 Percent
When your day is so hectic that your lunch consists of complimentary donuts from the local car rental company, the last interruption you want to deal with is a free estimate. Time is money. But don’t slash mention of the "F" word from next month’s ad copy just yet. With the proper system in place,