Are You Willing
Have you ever had work steered from your shop to a direct-repair shop?
Have you ever tried to get on a DRP and were told the insurer “isn’t looking to add any shops right now”?If you’ve been in business for more than three minutes, you likely answered “Yes” at least once – if not twice.
Plastic Filler: a Good Product in Bad Hands
When plastic filler first hit the market, no depth of filler was too great and manufacturer’s instructions were just there to make the can look good. Even today, decades later, plastic filler is still misunderstood and misused. Why? Because repairers try to use it as a substitute for skill.
Lights! Cameras! Roll ‘Em!
Autobody lobbyist Mike Causey is all about action. Whether working on anti-steering legislation, running for state-wide office or working as an extra in a Disney movie, he’s never bored.
Why Won’t They Pay Me
Over the years shop operators have learned to write estimates with strict adherence to estimating guides and P-pages. In our attempts to play by the rules, we’ve written for every task we perform in order to get paid properly. But what do we do when insurance companies simply refuse to pay for what we know
Stick With It
Repairers across the country are utilizing adhesive bonding technology for panel replacement. If you’re ready to give it a try, these step-by-step instructions will show you how.
You Choose, You Lose?
“Why don’t insurance companies offer two different policies? If they had an OEM parts policy and an A/M parts policy, consumers could choose which one they wanted and when they wrecked, they couldn’t say anything about using A/M parts since they chose that policy. Wouldn’t this solve a lot of problems for collision repairers?” –
Choosing a Management System
“Which job costing/shop management system is best suited for my shop? I’m unsure if the expense justifies the end results.” – asks Randy Hassell, owner, Hassell Bros, Inc., Jamaica, N.Y
Every Claim Is Not the Same
Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.
Can Your Shop Withstand the Scrutiny?
Shops producing poor quality repairs?
PRIDE Award Winners Selected
Check out the stories behind this year’s award winners. St. Charles, Ill. – The National Auto Body Council has once again singled out those businesses, individuals and groups in the collision repair industry that have distinguished themselves and the industry by performing humanitarian and/or service deeds outside of their normal job responsibilities. This year’s PRIDE