R. L. O’Connor & Associates Pledges Continued Support to AMI
The R. L. O’Connor & Associates, Inc. pledged an additional $25,000 to the Automotive Management Institute’s (AMI’s) resource development effort EXCEL. The commitment to AMI will be used to develop additional self-study programs and Webinars to make management education for the automotive service industry more accessible and affordable. Located in Federal Way, Wash., R. L.
CARSTAR National Conference Slated for Denver
CARSTAR will celebrate its 20th anniversary at the 2009 CARSTAR National Conference, Sept. 19-22, in Denver. Most of the franchisees of the nation’s largest collision repair company are expected to attend the annual event, where they will have the opportunity to meet with CARSTAR’s senior leadership on the business operations and plans for the
Repairers Gain Waterborne Education, Good Time at BSB Waterborne Conference
What better way to kick off a conference than a party? And BodyShop Business did just that Aug. 13 with a luau-themed bash held right on Lake Erie that set the tone for a fun and informative Waterborne Conference. Over 100 collision repair industry professionals poured into Sawmill Creek Resort in Huron, Ohio, to
SCRS Launches Educational Seminar Series
On Aug. 18, the Society of Collision Repair Specialists (SCRS) hosted close to 30 individuals at the first of three eight-hour, intensive training seminars targeted at different markets across the United States. The event was held in Atlanta, Ga., and co-hosted by the Georgia Collision Industry Association (GCIA). Steven J. Feltovich of Sherwin-Williams Automotive
PPG Announces Nashville Conference Speaker Lineup
PPG announced that the theme and focus of its MVP Business Solutions Conference – Sept. 13-15 at the Gaylord Opryland Hotel in Nashville – is "Accelerating Performance." “We have an exciting and powerful mix of speakers, seminars and discussion groups, all targeted at helping collision center owners and managers strengthen their leadership and execution skills
Collision Repairers Gather at Mitchell’s 2009 Industry Week Conference
Mitchell International, Inc., announced the conclusion of its Industry Week Conference, held Aug. 3-7 at the Hard Rock Hotel in San Diego. Collision repairers, insurers and industry partners attended the event to learn new tools and techniques, strategies and best practices. Guest speakers inside and outside of the industry helped collision repairers learn about
Sherwin-Williams Hosts Toyota Workshop Efficiency Training at Joe Gibbs Racing
Sherwin-Williams Automotive Finishes Corporation (SWAFC) recently hosted a dozen representatives from the largest national Toyota and Lexus dealerships in North America for an intensive training program on “Improving Workshop Efficiency.” The event was held in conjunction with, and at the headquarters of, Joe Gibbs Racing, a NASCAR team that’s a proponent of lean shop production
Illinois DOI Fines Insurer $200,000 for Sluggish Claims Processing
The Illinois Department of Insurance (DOI) has issued an order against Universal Casualty Company (UCC) for failing to perform prompt investigations and settlements of consumers’ claims. On Aug. 11, 2009, the DOI ordered Elk Grove Village, Ill.-based UCC to pay a $200,000 fine and correct its claims processes immediately. In January 2008, the DOI ordered
Repairers, Insurers Debate Consistency of DRPs at CIC
Repairers vented their frustrations about the lack of consistency in direct-repair programs (DRPs) last week at the Collision Industry Conference (CIC) in Washington, D.C., and the takeaway was that it would probably always be this way due to insurance companies’ competitive nature with one another. “There isn’t any consistency because every insurer has a different
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