New Cool Boss Overhead Fans Improve Workplace Comfort
Cool Boss, a division of BendPak, has expanded its product lineup beyond evaporative coolers with the new Tempest and Windstorm series of HVLS industrial overhead fans.
Take Care of Your Tools and They’ll Take Care of You!
As a young apprentice, Zach had always been fascinated by how auto glass is essential to customers’ safety in their vehicles. Within that fascination grew the desire to learn how to properly remove and install auto glass to keep his customers safe. In the process of learning the trade, one thing that he didn’t quite
Creating a Diverse Workforce at Your Auto Body Shop
As the owner of two CARSTAR locations dealing with the challenge of finding employees, I started looking at our community and where I could attract new talent and train them to become great technicians.
Body Bangin’: The Golden Rule Doesn’t Work with Mark Olson
Live from the Southeast Collision Conference, Micki Woods interviews Mark Olson of Vehicle Collision Experts on keys to understanding people.
AASP/NJ’s Inaugural NORTHEAST Bodywork Bowl a Success
The fun and friendly competition drew more than 60 technicians to the NORTHEAST show floor at the Meadowlands Exposition Center in Secaucus, N.J.
Putting Your Passion for Your Auto Body Business to Work
It’s critical to create a culture where everyone embraces doing his or her job with the highest quality and providing excellent customer service — with the same passion that you as the owner have.
ABRA’s Approach to High Performance Work and Workers
As your business grows, keeping up with the market and consumer behaviors is imperative. This means meeting the needs of consumers while providing service that exceeds expectations. It is essential to have a dedicated team of workers to provide this level of service and we know retaining top talent isn’t always easy. With over three
CRASH Network Releases Results of Insurer Report Card
Twenty-nine auto insurers out of more than 87 received a grade of B or higher from collision repairers for customer service and how well they work to ensure quality repairs.
Does Process Improvement Really Work in the Auto Body Shop?
The question is not, “Do process improvement methodologies work in collision repair facilities?”
It’s, “Why don’t they work more often?”
The Power of Networking
What do you think about when you hear the word “networking,” professionally speaking? Many may associate the word with what happens during conferences, meetings, and trade shows. Some may trivialize it, while others may develop anxiety at the thought of meeting new faces. However, if positively approached, the activity of networking not only adds great
