Easy, Open and Honest: What Consumers Expect from Businesses in 2024 and Beyond
How has your business and the world changed since COVID-19? One key takeaway from the pandemic was the need for accessibility—the option to do things conveniently and with as little friction as possible. Synchrony recently published a report titled “The Rise of the Consumer: Redefining the Brand Relationship,” where they found that consumers overall want
AASP/NJ Collision Repairers Learn Benefits of Repair Planning
On Sept. 27, AASP/NJ hosted “What’s Next? Repair Planning and Repair Logic for Profit” at Indasa USA in Fairfield, N.J.
Insurer Relations: Changes in Behavior May Create a Rough Ride
Unless you’ve been living under a rock over the past two years, you’ve no doubt experienced additional pressures by insurers to reduce their claim settlements relative to repairs and what’s being denied.
AASP/NJ to Host Two Events in September
The AASP/NJ announced it will be hosting a golf outing and educational event in September.
5 Steps to Making Your Auto Body Shop Green and Clean
Here are a few things I’ve learned about being green and clean and how it benefits your team, repair quality, customers — and ultimately your bottom line.
Feeling the Pressure? Follow the 7 E’s
Auto insurers are hemorrhaging profits and thus have clamped down on claims costs. Following the 7 E’s might be the solution.
AASP/NJ to Host Repair Planning Seminar
“What’s Next? Repair Planning and Repair Logic” will take place on Sept. 27 at 6:30 p.m. at Indasa USA Training Facility in Fairfield, N.J.
Auto Care Association Hires New Director of Government Affairs
The Auto Care Association has announced the addition of Jennifer Keaton as its new director of government affairs.
Messe Frankfurt Energy4Mobility Series Examines Hydrogen Fuel
Experts at the talk agreed that hydrogen is needed for emission-free mobility.
AASP/NJ Publication Questions NJ DOI Over Consumer Protection
In an article in New Jersey Automotive, an attorney shares his concerns that the New Jersey Department of Banking and Insurance did not appear to have “non-neutrality” between consumers and insurers when complaints were brought forth.