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Expanding Your Body Shop: Planning is Key

Growth requires a lot of strategic planning, a focus on the details and an understanding of local rules and regulations.

Removing Insurers from the Collision Repair Process

Who is the customer? Is the vehicle owner’s angry uncle the customer? Is the vehicle owner the customer? The insurer? Let’s find out.

Southeast Conference Attendees Learn About Appraisal Clause

In a presentation titled “Agreeing to Disagree,” Michael Bradshaw of K&M Collision implored attendees to know the rules and regulations that govern their businesses in their respective states.

Video: A Necessary Marketing Tool for Auto Body Shops Today

Video is quickly becoming a necessity for all organizations that want to remain relevant.

Auto Body Repair: The Cost of Doing Business

Accepting the payor’s explanation that a service you provide is “the cost of doing business” just may become the cost of you going out of business!

Vehicle Total Loss Settlement Practices: From Bad to Worse

One prime example of a bad situation that has gotten worse as far as containing claims costs is total loss settlement practices.

A2C2 Calls on eBay to Prohibit Sale of All Airbags

The A2C2 is urging eBay to halt the sale of all airbags and components on eBay.com, calling it the only effective way of preventing the sale of dangerous counterfeit airbags on the site.

AASP/NJ Executive Director Receives James Moy Award

AASP/NJ Executive Director Charles Bryant was presented the award at the 2021 NORTHEAST Show for dedication to the automotive industry.

Lies and Deception: Defending Your Customers

Just because an insurer states something does not mean it’s true.

Trade Groups Push Access to OEM and Aftermarket Scan Tools

ETI, AASA and the Auto Care Association believe shops will be best-served to have both OEM and multi-brand tool accessibility.