Who is the Real “Customer” in the Auto Body Shop?
Who is the customer? Is it the vehicle owner or insurer? The answer is not as simple as you think.
ASE Reminds Techs of Certification Required for A/C Work
ASE is reminding service technicians that they must be trained and tested through an EPA-authorized organization, such as ASE, to service mobile air conditioning systems.
Divide and Conquer: The Insurer’s Way
The tactic of “divide and conquer” is designed to weaken the enemy’s offense to a point where it becomes the enemy’s defense. Insurers use it against repairers all the time.
California Autobody Association Offers Legislative Update
Over 2,300 bills were introduced this year, and they will now make their way through the legislative committee process.
BASF Presents Roadmap to Climate Neutrality
BASF announced it is setting itself even more ambitious goals on its journey to climate neutrality and wants to achieve net zero emissions by 2050.
AASP/NJ Members Learn About Role of DOI at Virtual Meeting
Attorney Patrick J. McGuire discussed how to submit complaints and inquiries to the New Jersey Department of Banking and Insurance.
Rutgers Law Professor Discusses Insurance Issues with AASP/NJ
Rutgers law professor Jay Feinman’s discussion addressed the ongoing claim settlement issues body shops experience with various insurance companies.
AASP/NJ’s Tom Elder Elected President of AASP National Board
Elder is a longtime member of AASP/NJ and has been actively involved with local collision and mechanical repair associations since the 1980s.
California to Phase Out New Gas-Powered Cars by 2035
Once drafted, CARB’s proposed regulations will be subject to a lengthy regulatory process, including legal, economic and environmental analyses, public comment and hearings.
AASP/NJ Meets with Legislators, Insurers on Claims Settlement
The meeting was organized in response to a letter sent to the legislators by AASP/NJ calling for assistance in addressing insurer-related issues.