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Examining the State of the Industry

What’s happening in your shop and your local market aren’t the only factors influencing your shop’s profitability. Pay attention to the world around you.

Why Didn’t I Think of That

Mounting a pickup bed.

The Clear That Took Afternoons Off: Clearcoat Problem

It started with a phone call. A customer was having trouble with his clearcoat. It seems the clear just didn’t spray right in the afternoon, so he was convinced that something was wrong with it or the hardener. I decided to gather some facts before I went down to see him. I knew the shop

Becoming the Mask Master

When I started in this business, I couldn’t wait to pull the masking paper off that “flawless” paint job that I’d so meticulously laid down on that well-massaged custom. In fact, you’d often find me tugging on the tape and ripping paper before even cleaning my gun. What I lacked in sense I made up

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

Choosing a Management System

I’d like to share with your readers one of my experiences. In 1999, we expanded our business to a new location and a larger facility. Previously, we operated from a shop located behind our home for 14 years and had become quite successful. Along with building and expansion came numerous headaches we hadn’t expected but

Mastering the Mig

When I was faced with writing about MIG welding, it brought back memories of a friend who has long since passed on to the other side. What my friend Bernie lacked in luck (hence his early demise from an untimely car accident), he made up for with good intentions.

Figuring Out Financials

This Month’s Ailing Shops … Shop No. 1 Annual Sales Volume: $449,000 Units Completed: 357 Average Repair: $1,257.70 Organization: Sole Proprietorship Employees: 7 Owner: Steve Accounting Duties: Steve’s wife, Cheryl Shop No. 2: Annual Sales Volume: $2.4 million Units Completed: 1,369 Average Repair: $1,753.10 Organization: Sub Chapter S Corporation Employees: 17 Owner: Mark Accounting Duties:

Plastic Filler: a Good Product in Bad Hands

When plastic filler first hit the market, no depth of filler was too great and manufacturer’s instructions were just there to make the can look good. Even today, decades later, plastic filler is still misunderstood and misused. Why? Because repairers try to use it as a substitute for skill.

Inherent DV: One Man’s Disbelief

I truly don’t believe that a properly repaired auto is worth less by virtue of the fact that it’s been repaired. It’s not that black and white. How many times have you repaired a vehicle back to pre-accident condition – and then some – and said to yourself, “That wreck was the best thing that ever happened to that car”?