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Collision Repairers Asked to Grade Insurers Via Report Card

The Insurer Report Card asks repairers to grade insurers on how well their claims practices help ensure quality repairs and customer service.

Ford, LexisNexis to Make Vehicle Data Available to Insurers

LexisNexis Risk Solutions and Ford have entered into a strategic agreement so that Ford connected vehicle data can be available to U.S. auto insurers via the LexisNexis Telematics Exchange.

Barrett Smith at AASP/NJ Meeting: Insurers Are Out of Control

At a recent AASP/NJ virtual meeting, Barrett Smith said he has seen shop/insurer relations worsen over the years.

Smaller, Regional Auto Insurers Get Top Grades from Repairers

According to the 2021 CRASH Network Insurer Report Card, collision repairers continue to see smaller auto insurers outpacing the 10 largest insurers.

Study Indicates Auto Insurers Unfairly Profited During COVID-19

The US Public Interest Research Group reported that some consumers did not receive a refund or rate cut from auto insurers in 2020 when COVID-19 hit despite driving significantly less.

Shops’ Opportunity to Grade Insurers Ends This Week

This is the final week for collision repairers to grade insurers in their state via CRASH Network’s Insurer Report Card.

CRASH Network Asks Repairers to Grade Insurers

CRASH Network has once again announced the launch of its “insurer report card” to allow collision repairers to grade the performance of insurers in their state.

Fighting Insurers: ABAT Takes Action

The Auto Body Association of Texas has come up with a novel way to alert departments of insurance to insurer wrongdoing.

CREF Thanks Insurers for Donations During COVID-19

The Collision Repair Education Foundation is thanking the insurance industry for rallying behind it during a time when raising funds is extremely difficult.

Insurers: How Low Will They Go?

If a shop doesn’t bend to an insurer’s mandates, they will often take the position of: if you’re not with us, then you’re against us.