The Importance of OEM Data
Seeking out OEM repair information before repairing today’s sophisticated vehicles is no longer optional but a requirement.
Web Presence Management: Email and Internet Security
A crash course on email and Internet security basics.
Publisher’s Perspective: Hey George, Elroy is 50!
Many of the things that seemed crazy on “The Jetsons” have become reality, most of them in the last 20 or so years. So where does that leave us?
Communication is Critical
Communication in the workplace is a key differentiator of successful businesses. The employees can’t help if they don’t know what’s supposed to happen.
Editor’s Notes: Believe
The Cleveland Cavaliers’ improbable victory over the Warriors in the NBA Finals will keep us from ever saying again, “What are the odds?”
Aluminum Series: How to Work Safely When Repairing Aluminum
Maintaining a safe and healthy work environment when working with aluminum requires implementing SOPs and having the proper equipment and shop layout.
Refinish: The Green Scene
An update on the low-VOC/waterborne product market and how collision repairers are integrating “green” into their shops.
Technical: The Heat is Dropping
Heat is the enemy to a lot of the different metals in vehicles today, which is why many of them require MIG brazing.
Super Ideas for Your Shop
These initiatives from creative shops might just inspire you to be different and daring.
How to Get Insurers to Pay for Necessary Procedures and Parts
When the insurer refuses to provide for necessary procedures and parts, how can we get them to pay?
Web Presence Management: Selling Web Design from a Taco Truck
Once again, it’s time to urge you to avoid the dirty tricks and scams some web developers practice routinely.
Know the Difference
It takes years before you understand all the lingo and applicable terminology in our industry. There are so many letters! Which one is CFM, and which one is PSI? Is GP the same as GM? Does your DRP suggest PDR?
