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Estimate…Or True Opportunity For Repair?

If you feel the request for an estimate is a waste of time, you may need to modify your thinking and estimating practices.

Collision Repairs: First-Party vs. Third-Party Claims

When speaking with collision repairers across the country, I’ve found that many are not familiar with these terms – even though they often play a pivotal role in collision repair.

Assured Performance Launches Integrated Repair Documentation System and Certified Repair Program

Assured Performance has announced the official national release of their patent-pending “repair documentation” system (RepairDOC) after years of development and several months of multiple pilot field tests.

The Doan Group Renews Commitment to CIECA

The Collision Industry Electronic Commerce Association (CIECA) announced that The Doan Group recently renewed its commitment to the organization and its standards.

Who Will Be the Insurers of the Future?

Yesterday, your customers were clients of State Farm, GEICO and Allstate, but the customer and insurer of tomorrow may be changing due to automated driving technology and more precise OEM repair procedures.

Replacement VIN, Emission and Tire Pressure Decals

ECS Automotive Concepts now has the ability with proper vehicle documentation to reproduce these labels even if the original decal is missing or damaged.

Assured Performance Introduces “Certified Repair Program”

Assured Performance Network has announced the launch of its “Certified Repair Program” as the next phase of its evolving OEM certification program.

Assured Performance
OE Certification: The New Mainstream

Now that multiple automakers have programs to identify, certify and support qualified repairers, progressive shops are looking for ways to harness their OEM credentials locally.

Erica Eversman to Speak at Georgia Collision Industry Association January Meeting

Attorney Erica Eversman will be the guest speaker at a Jan. 18 meeting of the Georgia Collision Industry Association (GCIA).

Arkansas Body Shop Files Complaint with Attorney General over CARFAX Reporting Issue

Golden’s Paint & Body Shop concluded that its identity was stolen after a customer’s repair appeared on a CARFAX report that listed “repair facility” as the source of the information, even though Golden’s did not report it.