Database Enhancement Gateway Surpasses 500 Inquiries in 6 Months - BodyShop Business

Database Enhancement Gateway Surpasses 500 Inquiries in 6 Months

The Database Enhancement Gateway (DEG) today announced that it has surpassed one of its first major milestones by processing over 500 inquiries in just over six months of operation. If the volume of inquiries remains consistent, the first two quarters indicate that the DEG will likely process over 1,000 inquiries by the end of year one.
 
“The numbers don’t lie,” said DEG Joint Operating Committee Member Nick Kostakis. “Collision estimating data customers are clearly turning to the DEG as their partner for submitting their firsthand concerns to the information providers. Through our strong commitment to estimating information accuracy and the valuable relationships we’ve built with the information providers, the DEG delivers an innovative approach to the inquiry process. We believe, due to the results to date, that we’ve made the process of communication easier, laying the path to a greater amount of feedback from the estimating system end-user.”
 
“All three information providers have done a tremendous job addressing concerns processed through the DEG, and we appreciate their efforts to make this process successful,” added fellow DEG Joint Operating Committee Member Lou DiLisio. “We’ve had very positive interactions with the IPs thus far, and have continued to receive positive feedback from end-users about their overall experiences in attaining timely resolutions to their inquiries.”
 
The DEG is focused on continued processing of inquiries from the estimating system end-user, and looks for opportunities to address real-world concerns through proactive communication between the end-user and the respective information providers. While the DEG has been met with tremendous approval from those who have utilized the online system, it continues to work on initiatives to educate the industry on the availability of this resource.  

The DEG is an initiative which enables those
who use collision repair estimating databases to provide feedback to
the information providers in an effort to promote data accuracy. DEG
resources include an easy-to-use Web site and inquiry form, dedicated
administration for the processing of inquiries, and a current database
of both pending and resolved data inquiries submitted to the three
major information providers. The DEG is created, equally funded and
maintained by the Automotive Service Association (ASA), the Alliance of
Automotive Service Providers (AASP) and the Society of Collision Repair
Specialists (SCRS).
 
For more information about the DEG or to submit an inquiry, visit www.degweb.org.
 

You May Also Like

Deadline for Busch Memorial Scholarships Approaching

Two scholarships will be awarded to students pursuing a collision career.

The ASE Education Foundation announced that the deadline to apply for the Michael Busch Memorial Scholarships is March 31. Presented by the foundation, two scholarships will be awarded for the 2024-25 academic year to students pursuing a career in the collision industry.

Qualified applicants should be graduating high school seniors or have graduated from high school or received a GED certificate. In addition, applicants should be enrolled or planning to enroll as a full-time student in a two- or four-year college or university or in an ASE-accredited post-secondary collision repair program.

Body Bangin’: Stand Out in a Consolidator’s Market with John Shoemaker

Micki Woods interviews John Shoemaker of BASF on how to be “elite” in a consolidator’s market.

Body Bangin’: Can Loaner Vehicles Be Another Revenue Stream?

Micki Woods interviews Laura Tierney of ShopLoaner.com on turning loaner vehicles into a new profit center for your shop.

Protect Your Shop from Cyber Crimes with Mark Riddell

Micki Woods interviews Mark Riddell of m3 Networks Limited on what auto body shops can do to protect themselves from a cyber attack.

Body Bangin’: The Disengagement Epidemic with Kevin Wolfe

Micki Woods interviews Leaders Way Owner Kevin Wolfe on why 73% of work professionals are disengaged today and what we can do about it.

Other Posts

Body Bangin’: I Thought We Were Doing It Right with Josh Piccione

Micki Woods interviews Josh Piccione on repairing vehicles correctly — according to manufacturer guidelines.

Body Bangin’: Be a Star Not a Hamster with Robert Snook

Micki Woods interviews popular keynote speaker Robert Snook on how to differentiate and grow your business.

Body Bangin’: Know Me, Know My Car with Mike Anderson

Micki Woods interviews Mike Anderson on the importance of building an emotional connection with your customers.

Body Bangin’: Fighting for Consumer Safety with Burl Richards

Micki Woods interviews Burl Richards on his personal mission to fight for consumers’ rights and safety.