CARSTAR Auto Body Repair Experts recently announced that
Richard H. (Dick) Cross, III, chairman and CEO, will be transitioning from his
current role to a position on the Board of Directors this spring. In his place, CARSTAR has named David
F. Byers CEO.
Cross, who joined CARSTAR in 2004, is credited with
transforming the collision repair company into a consistent and powerful
national franchise system that has captured the confidence of insurers,
suppliers, independent owner-operators and consumers.
In 2008, Cross successfully orchestrated the sale of
CARSTAR to Champlain Capital Partners and continued his leadership role with
the new partnership. He helped create a financially stable platform for
CARSTAR, strengthened the company’s management team at all levels and developed what
the company termed a "first-class" business process for the
corporation and its franchisees.
"Dick has done a remarkable job of navigating
CARSTAR through a complicated and changing environment," said Warren D.
Feldberg, chairman of Champlain Capital Management. "We are now
well-positioned to continue growing as an outstanding franchising organization
offering enormous value to our current and future franchisees by enabling and
documenting industry-leading KPIs through every store in our system. My partners at Champlain and I want to
thank Dick for his many contributions, and look forward to serving with him on the
Board going forward."
New CEO Byers served in franchise company leadership over
the last 15 years, most recently as chief commercial officer of Sirva. Prior to
that, he served as CEO of The Mutual Fund Store and COO of H&R Block. Byers joined the company on April 5, 2011 and embarked on a 60-day transition period
with Cross and the leadership team, along with members of the CARSTAR Nation
family. Byers will report to
Feldberg.
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