Gunder's Claims State Farm Altered Prevailing Rate Survey - BodyShop Business

Gunder’s Claims State Farm Altered Prevailing Rate Survey

Gunder’s Auto Center, which recently filed an appeal with
the United States Supreme Court in its slander/tortious interference case
against State Farm, is now claiming that documents surrendered to the court
prove State Farm altered information provided by Gunder’s on paint materials in
its prevailing rate survey.

Gunder’s claims that it completed and submitted the
survey on Sept. 29, 2009, answering "Yes" to the question, "Do
you use an automated paint materials rate calculator?" and leaving a blank
when asked for "rate charged for paint materials." It also listed 15
employees for "shop capacity."

However, Gunder’s claims the documents demanded in the
court’s order show that the shop capacity was changed to 10, the answer to
"Do you use an automated paint materials calculator" was changed to
"No," and a rate of $26 per refinish hour for materials was listed
next to "rate charged for paint materials."

"I’m confident that this is not an isolated incident
and that this is the likely reason [State Farm] has failed to supply us all the
surveys and other information as ordered by the court," said Ray Gunder,
owner of Gunder’s. "For years, across the entire country, monies have been
withheld from repairers under the guise of the so-called survey and ‘Prevailing Competitive Pricing’ by State Farm and all those insurers
who follow their lead. Such deceit and unethical business practices have earned
State Farm many billions of dollars in unjust profits – billions that the
consumer never received benefit of through proper and thorough repairs." 


More information:

Gunder’s Files Appeal with U.S. Supreme Court

You May Also Like

Protect Your Shop from Cyber Crimes with Mark Riddell

Micki Woods interviews Mark Riddell of m3 Networks Limited on what auto body shops can do to protect themselves from a cyber attack.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of "Body Bangin'," the video podcast that is taking the industry by storm!

In this episode, Woods interviews Mark Riddell, managing director of m3 Networks Limited, about how auto body shops are looked at as small businesses and easy prey for cyber attackers and what they can do to protect themselves and their customers' data.

Body Bangin’: The Disengagement Epidemic with Kevin Wolfe

Micki Woods interviews Leaders Way Owner Kevin Wolfe on why 73% of work professionals are disengaged today and what we can do about it.

Body Bangin’: I Thought We Were Doing It Right with Josh Piccione

Micki Woods interviews Josh Piccione on repairing vehicles correctly — according to manufacturer guidelines.

Body Bangin’: Be a Star Not a Hamster with Robert Snook

Micki Woods interviews popular keynote speaker Robert Snook on how to differentiate and grow your business.

Body Bangin’: Know Me, Know My Car with Mike Anderson

Micki Woods interviews Mike Anderson on the importance of building an emotional connection with your customers.

Other Posts

Body Bangin’: Fighting for Consumer Safety with Burl Richards

Micki Woods interviews Burl Richards on his personal mission to fight for consumers’ rights and safety.

Body Bangin’: The Employer-Student Disconnect

Micki Woods interviews Raven Hartkopf, lead collision instructor at Collin College in Texas, on what students want from a shop employer.

Body Bangin’: Why Follow OEM Repair Procedures?

Micki Woods interviews Logan Payne of Payne & Sons Paint & Body Shop on the importance of following OEM repair procedures.

Body Bangin’: Getting Paid for Calibrations

Micki Woods interviews Andy Hipwell and James Rodis of OEM Calibration on how to get started doing ADAS calibrations.