I-CAR has introduced its newest course, Inspecting Repairs for Quality Control (QUA01). The course offers industry professionals the opportunity to learn how they can improve efficiency, enhance quality, and reduce "come-backs" through an instructor-led course taught in the classroom.
Bill Stage, I-CAR director of marketing and distribution, said, “The importance of understanding the steps and considerations around conducting inspections both during and after the repair process is an important part of the quality control process. This training opportunity outlines these steps and helps industry professionals understand how they can enhance customer satisfaction through achieving complete, quality repairs – the first time.”
I-CAR Instructor Roy Taylor added, “Many industry professionals will benefit from this course. In addition to repair facility supervisors and managers, those who are responsible for the repair quality and completeness of repair network participants – like insurers, fleet managers, and rental car companies will also find value in this training opportunity.”
Inspecting Repairs for Quality Control will help students:
• Explain the importance for conducting post-repair inspections
• Identify repairs that should be inspected before coatings are applied
• Explain how to use various inspection tools to access hard-to-see repair areas
• Identify refinish defects and signs of improper masking
• Explain how to verify corrosion protection has been properly applied
• Describe considerations for pre-delivery and post-delivery inspections
• Understand how to effectively communicate information regarding the repair to the customer
More information:
Registration for Inspecting Repairs for Quality Control is currently open, and information can be found on the I-CAR website or by contacting I-CAR Customer Care at 800-422-7872.
New classes are being added to the roster on a continual basis.
