I-CAR recently premiered one of its newest online courses, Collision Repair Process Overview (CRO01).
This online training opportunity covers basic information about the collision repair process. It is the first in a series of courses that will be introduced over the next year by I-CAR as the "Basic Principles of Auto Collision Repair" series. The student will gain insight into the activities of the collision repair process, including understanding estimates, damage analysis procedures, ordering parts, repair and refinish operations, and conducting a final inspection.
Bill Stage, I-CAR director of marketing and distribution said, "This course was developed for those new to the collision industry. Each of our key industry segments will benefit from this I-CAR training opportunity — collision repair; insurance; vehicle manufacturers; education, training and research; tool, equipment and supply; and related industry services. Anyone new to the collision industry will find it valuable.”
Stage noted that understanding the collision repair process, as well as some of the terminology and common issues that can arise as the result of a collision, are important for customer-facing individuals involved in the collision repair and claims handling process.
The Collision Repair Process Overview (CRO01) course will help students:
• Understand the steps involved with writing a damage estimate
• Explain the basic types of insurance policies available to customers
• Recognize the difference between repairing non-structural and structural damage
• Identify restraint system repair considerations
• Understand repair considerations for various mechanical systems, including air conditioning and suspension
• Identify the refinishing process and application of corrosion protection
• Identify steps commonly followed for customer delivery
More information:
Register online for Collision Repair Process Overview by visiting the I-CAR Online Training page
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