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Mitchell International, Inc., announced its acquisition of Vancouver, Canada-based ClaimTools the creators of a digital camera and photo management solution that allows shops to visually document repairs and improve communication with insurance partners and parts vendors at any stage of the repair process.
“We’re extremely excited about the value that combining ClaimTools photo management technology with Mitchell’s existing portfolio brings to our collision repair and insurance customers,” said Jesse Herrera, senior vice president of Product Management and Marketing for Mitchell International. “ClaimTools fits perfectly as an integrated component of Mitchell RepairCenter and WorkCenter by eliminating the time-consuming and manual processes of managing digital photos."
Mitchell says shops using ClaimTools can experience time-savings ranging from 10 to 30 minutes per repair order, which can reduce cycle times. Insurers also benefit through the ability to easily photos with repair partners, subrogation and SIU. Since ClaimTools helps users capture and wirelessly transmit vehicle photos, storing them in clearly identified folders, the vehicle photo location process is easier, Mitchell says.
The ClaimTools system operates with a special, bar code-scanning digital camera. The bar code is affixed to a vehicle and customer file. The camera scans the code, pictures are taken, and the camera wirelessly transmits images to a computer.
Mitchell says ClaimTools’ photo management technology will become an integral part of RepairCenter, which Mitchell will unveil at NACE next week.