Mitchell International, Inc., announces the launch of Mitchell Managed IT Services. The service is provided in collaboration with Dell and The IT Pros, a Dell-certified Managed Services Partner. Mitchell is working with Dell’s channel Managed Services program to offer technology services that will help relieve collision repair facilities of the cost and complexity of managing their IT systems on their own and is inviting facilities to try the solution through a risk-free 60-day trial.
Managed IT Services offers a range of features and options to support facilities through remote problem-solving via 24/7 monitoring or optional on-site support through an outside network of Dell-certified service providers. Offerings include monthly management reports that identify network vulnerabilities, unlimited telephone help desk support (for all hardware, software, and network issues), anti-virus and threat detection, and data back-up and restore. Dell will provide the platform for the service delivery, as well as training and certifying third-party IT service partners who understand the unique shop-focused software and hardware environment.
"Our goal is to always help businesses improve their process and performance. Our managed services platform helps businesses save time and money by eliminating the need for them to have to shift focus to resolving IT issues and ongoing maintenance, and allowing them to focus on running their business," said Pete Klanian, Senior Manager, Dell Global Commercial Channels.
Mitchell says the new Managed IT Services gives repair shops – no matter what size – the ability to focus on their core business with confidence while certified professionals manage their IT system. Shops can try Mitchell’s managed services with a free 60-day trial and 100 percent satisfaction guarantee to see how they can enhance their productivity when they are relieved of the pressure of managing their IT system on their own.
More information:
• To start a free trial, visit www.mitchell.com/go/managedservices or call (800) 238-9111.
