Mitchell International, a leading provider of information, workflow and performance management solutions to the collision claims and repair industries, today announced that Collision Centers of America (CCA) has signed a five-year contract to deploy Mitchell’s ABS Enterprise management system across all 16 of its repair centers throughout Chicago.
CCA selected ABS Enterprise upon completion of a pilot program with Mitchell. CCA’s full-service collision repair shops have created a quality brand that’s well known for providing the best in customer service. This brand has also given CCA a reputation for adopting the latest technology to ease and expedite the repair and claims process, reducing the amount of time customers are without their vehicles.
"We’re excited to standardize on Mitchell’s ABS Enterprise," said David A. Mulder, president of Collision Centers of America. "ABS Enterprise gives CCA repair technicians instant access to the most detailed and up-to-date repair databases, along with automated project management tools that are instantly available from an easy-to-access centralized location. Mitchell’s progressive course of action in the industry will enable CCA to continue rapid expansion."
ABS Enterprise, a web-based management system for multi-location shops or for those high performers seeking an online solution, automates routine operations like job-costing, parts management and scheduling, and generates more than 100 detailed productivity and profitability reports.
For more information on Mitchell International, Inc., visit www.mitchell.com. For more information on CCA, visit www.collisioncentersofamerica.com.