Recognizing that many collision repairers across the U.S. need clear
and concise documentation to substantiate many of the operations
performed when billing for related services, the Society of Collision Repair Specialists (SCRS) has posted information on manufacturers’ recommended "topcoat sand & polish" techniques on its Web site. Click HERE to find recommendations from AkzoNobel, BASF, DuPont, Honda, PPG and Sherwin-Williams.
The SCRS felt obliged to work with all major paint manufacturers in an effort to
clarify their positions on this operation, stating, "While topcoat sand & polish is both commonly performed and often necessary to
produce quality repairs, SCRS recognizes that it continues to be a
source of friction in the settlement of the repair."
"Having documentation that supports and substantiates the work we do is critical to our collision repair members," said SCRS Secretary Aaron Clark. "To have documentation that specifically spells out the manufacturer’s position on an operation removes the personal opinion from the shop-level discussions and allows the repair facility to simply focus on the facts of what is necessary. We certainly applaud these companies for their interest in helping to provide useful and relevant information as a resource to our membership."
In an effort to identify the specific need for supporting documentation from the industry, SCRS has constructed a survey to allow collision repair facilities to identify the most pertinent items that would be positively impacted with supporting documentation. To take the survey, click HERE. This survey will be available through January 31, 2010, at which time the results will be analyzed and provided to the respective manufacturers for consideration.
"It is critical to SCRS to have industry feedback into projects such as this," said SCRS Chairman Barry Dorn. "SCRS wants to make sure that as we speak, we are speaking with a collective voice to the vehicle and refinish manufacturers, and that our efforts are based on the needs of those whom we represent. This is the opportunity for your voice to be heard and amplified through the association, and we hope and encourage every repair facility across America to take advantage of the opportunity to share their input in this project. We want to hear from you."