News: AAA Says Record Number of Americans Will Hit the Road Over July 4 Holiday
Web-Est announced it has released a new article on its Auto Body Marketing blog about foundational marketing practices for body shops. The article emphasizes the need for businesses to develop a "Customers First" business strategy.
"You can’t have a good marketing strategy for your business if you don’t have a satisfied customer," says Web-Est President Eric Seidel. "There isn’t a single gadget in the Internet world that will replace a body shop’s services as the foundational tool for bringing in business."
Seidel suggests several strategies for making customers first, including providing quality customer service and quality work. Doing those little things in everyday activity, he says, will help create the impression in customers’ minds that your business is the best, and they’ll tell everyone they know about it.
Ultimately, a business that doesn’t focus on its customers’ satisfaction won’t be successful, Seidel says.
Web-Est Marketing Blog