I-CAR has announced that it has expanded its original Collision Repair Industry Segment Advisory Council (ISAC) program.
Originally designed as a multi-member national council, the program now includes councils in each of the six I-CAR regions, plus a national level council formed from reps of each of the regional councils. Each regional council consists of 10 to 12 collision repairers.
I-CAR’s ISAC approach originated in 2008 to gain perspectives directly from collision repairers related to improving I-CAR services and programs, and ultimately better serving the collision repair segment.
“The original single national Collision Repair ISAC played an important role in repositioning I-CAR to better serve the industry, including inputs to the Professional Development Program," said Jeff Peevy, I-CAR senior director of field operations and segment development. "Looking back at the contributions that this program has made, it was evident that further engagement using this process would be valuable.”
Added Barry Dorn, ISAC member and owner of Dorn’s Body and Paint, “I-CAR stepping up and listening closely to its clients is the right thing to do, and adding more groups to increase overall feedback is the correct step. The value is clearly there. Planning sessions and high level meetings are beneficial, but listening to what is happening at the ground level allows I-CAR to stay flexible and clearly understand the needs of the entire repairer community.”
Councils are being facilitated by an independent third party with I-CAR personnel available when requested and will meet twice a year.
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