AASP-MN to Hold Protest on Labor Rates at State House

AASP-MA to Hold Protest on Labor Rates at State House

The demonstration and motorcade will be in response to the unsustainably low reimbursement rates artificially set by insurance companies. 

The Alliance of Automotive Service Providers of Massachusetts (AASP/MA) announced it will be holding a motorcade to the State House May 18 at 10:30 a.m. in response to a hearing on labor rate reimbursement for collision repairs.

Several hundred Massachusetts auto body shop owners, family members, employees, vo-tech students and supporters are expected to participate, including a motorcade of flatbed trucks topped with damaged cars that will circle the area.

Scheduled speakers include:

  • State Representative James K. Hawkins, D-2nd Bristol
  • Evangelos “Lucky” Papageorg, executive director, AASP/MA
  • Kevin Gallerani, president of AASP/MA and owner of Cape Auto Collision Center, Plymouth, Mass.
  • Jack Lamborghini, co-owner of Total Care Accident Repair in Raynham, Mass.
  • Guy Glodis, former state senator, D-2nd Worcester who led the Financial Services Committee as a legislator
  • Dennise Caratazzola, concerned consumer from Bridgewater 

The group is protesting the unsustainably low reimbursement rates that are artificially set by insurance companies. 

In a statement, State Senator Michael O. Moore, D-2nd Worcester noted, “The current labor rate for the auto body industry is unfair and unsustainable. I will continue to advocate for a legislative change that increases the labor rate to make the industry viable and consumers safe.”

Brian Bernard, co-owner of Total Care Accident Repair in Raynham, an independent collision center, said the current $40-per-hour reimbursement rate is the lowest in the nation and falls far short of covering the body shop owners’ labor, equipment, training and repair costs. As a result, many consumers have to pay the difference out of pocket. Bernard said the labor reimbursement rates paid by Massachusetts auto insurers have stayed the same for 11 years.  

The reimbursement rate has only moved $10 in nearly 34 years. Since 1988, the labor rate has increased $10 while the consumer price index (CPI) has increased 137.7% and insurance premiums have increased 254%. 

Additionally, advanced technology has resulted in cars becoming far more complex and expensive to repair. Additional training and equipment have forced Massachusetts auto body shop owners to invest far more to get paid less, Bernard said. 

“It’s tremendously unfair to consumers who pay thousands of dollars in premiums to have their insurance companies tell them they’re not going to cover the cost of their repairs. We’ve done our best to bring attention to this issue, but at this point we need to make it clear to insurers and consumers that we cannot do this work at the current reimbursement rates.”

The final report of the Special Commission on Auto Body Labor Rates, issued on April 13, 2022, outlines the issues that require a vote by the state legislature to rectify. The full report can be found here.

For more information about the Collision Course to the State House rally, visit

You May Also Like

CIECA Announces National Calibration & Diagnostic Solutions as New Corporate Member

NCDS provides ADAS calibration tooling, OEM diagnostics, training and support to independent garages, dealership body shops and calibration businesses. 

The Collision Industry Electronic Commerce Association (CIECA) has welcomed National Calibration and Diagnostic Solutions (NCDS) as a new corporate member.

Established in 2022 by Darren Sodoski and Cliff Fegert, NCDS provides ADAS calibration tooling, OEM diagnostics, training and support to independent garages, dealership body shops and calibration businesses. 

SCRS Announces Candidates for 2024 Annual Election

On April 16, active SCRS members are invited to take part in the annual election for the SCRS board of directors.

Auto Care Association Applauds FTC, DOJ Comments on Right to Repair

The comments were in support of the renewal and expansion of exemptions facilitating consumers’ and businesses’ right to repair their own products.

Auto Care Association Launches REPAIR Act Video Campaign

In the new campaign, shop owners from across the U.S. share their stories on the increased challenges independent repair shops are facing with accessing repair data to service their customers’ vehicles.

AASP/NJ Mourns Loss of Board Member Sam Mikhail

Mikhail was an AASP/NJ Hall of Famer and served on the AASP/NJ board for decades.

Other Posts

SCRS Announces Podium as Newest Corporate Member

Podium provide solutions that allow collision repair centers to capitalize on messaging, customer feedback, online reviews, selling products and requesting payments.

WIN Announces 2024 Most Influential Women Award Recipients

The Most Influential Women awards honor women whose career achievements have enhanced the collision repair industry.

SCRS Announces Opti-Coat as Newest Corporate Member

SCRS has welcomed Opti-Coat, an industry leader in ceramic coatings and car care products, as their newest corporate member.

Auto Care Association Certified as Great Place to Work

This prestigious award is a testament to the association’s commitment to creating an inclusive, supportive and dynamic work environment for its employees.