AudaExplore states that its technology solutions simplify the claims process by enabling collision repair companies like ABRA and insurance carriers to communicate on one platform with little variability.
Since 2010, ABRA has integrated AudaExplore’s estimating, central review, and consolidator dispatch services into their operations and, AudaExplore claims, has experienced increased efficiency, decreased cycle times and an overall improvement in customer satisfaction. The latest renewal comes more than a year before the current agreement’s expiration.
“Repairing vehicles correctly and on-time is central to our mission of providing superior service to each of our clients,” said Ed Litman, ABRA’s vice president of procurement. “Securing our relationship with AudaExplore insures that our repair centers will have access to state-of-the-art technology that supports that mission.”
Gordon Henderson, vice president of Collision Repair Solutions, AudaExplore, added, “We’re grateful for our relationship with ABRA, and look forward to continuing to assist them with their technology needs. By providing a system that’s highly accurate and connected, we can greatly reduce waste in claims processing activities and help increase overall profitability for customers like ABRA.”