Day 3 at Nagy's: A Clean Sweep - BodyShop Business

Day 3 at Nagy’s: A Clean Sweep

BodyShop Business Editor Jason Stahl ventures to Wooster, Ohio, for the third leg of his tour of Nagy's Collision Specialists.

I washed my cell phone last night. That’s right. I
laundered it – right along with my dusty, greasy work clothes. On the plus
side, it smelled like a mountain spring. On the downside, it was deader than a
doornail. I chalk it up to getting out of my routine. Given that it
is my one and only connection to the outside world this week, I make a note to
take care of the situation at lunch today. There’s gotta be a Best Buy
somewhere in Wooster.

Country Time

Driving to the shop, I realize that I’ve seen more cows,
horses and silos in the last two days than in my entire lifetime. I’m a city
slicker. I didn’t know people still farmed.

When I arrive at the store, co-owner Dan Nagy gives me a
tour of the shop, which is 6,000 square feet and features a separate office for
estimates and Hertz rental cars. Hertz is on site at all Nagy’s locations.

Tattoos and Earrings

Introductions start. One thing I notice right off is that many
of the techs here have tattoos and earrings. Maybe I’ll get one at SEMA this

Jerry the Frame Tech has four years of experience. He
used to work in construction – which I’m finding is common among collision

Larry the Painter also used to work in construction.
Asked why he got out, he says, "I don’t know, I guess I hit my thumb one
too many times with the hammer."

Rich the Production Manager just got back from lean
training offered by BASF. Slowly but surely, he says, the shop is developing
into a lean, mean machine.

Block Sanding

In no time, I am block sanding. Damon was kind enough to
let me help out. He’s 21, talkative and works like a horse. After his shift at
Nagy’s, he will start his second job as a semi truck repairer. All told, he
works 70 hours a week.

"You must make great bank for being 21," I say.

"Well, I gotta make the payments on my truck
somehow," he says.


At lunch, I buy a new phone and insert my old SIM card,
which apparently is impervious to anything. But as I predicted, I’ve lost all
my contacts – because I didn’t save them to the SIM card. Note to all my
collision friends out there: Please send me your numbers! Efren, Jeanne, Lee, Aaron…you know who you are!

Enter Sandman

When I get back to the shop, I’m bound and determined to
make it a cleaner place. I make my intentions known, and a couple guys
let me in on which brooms suck and which ones work the best. Before long, I’m
like a Tasmanian devil, creating a cloud of dirt and dust that rivals the great
Dust Bowl of the 1930s. I kind of feel like Pig Pen from the Peanuts. Just like
when Pink Floyd’s "Comfortably Numb" came on the radio the other day
when my head was floating from too many fumes, I find it no coincidence that
Metallica’s "Enter Sandman" is blaring as I sweep myself into a

Even though I enjoyed getting dust all over me, I can’t
say I enjoyed it as much as one tech, who screamed "Oh yeah!" as one
of his colleagues blew filler dust all over him. I don’t know why, but watching
him, I thought of the famous image of Marilyn Monroe standing over the sewer

Along for the Ride

Tomorrow, I get to do a "ride-along" with Dan
Nagy. We’ll start at the Orrville store, then visit the Spurgeon store (part
of Spurgeon Chevrolet) in Wooster and the store in Millersburg. I’m told I may
see some Amish buggies at this store. I wonder if Nagy’s has ever repaired

Visit soon to read about Day 4
at Nagy’s. 

More of Jason’s adventures:

Day 1 at Nagy’s: Late for Work

Day 2 at Nagy’s: Pink Floyd and Cupcakes

Day 4 at Nagy’s: Oh Brother

Day 5 at Nagy’s: Adios and Farewell


the shop in wooster, ohio.a separate office for estimates and hertz rental cars.they’ve found another use for me: i’m block sanding the icing on a rear lift gate.a friendly reminder of standard operating procedures.jessie is very detailed in her detailing. “hey, newbie, go clean up the shop!”this is what the view looks like when you’re the grunt.I think I have it bad. After his shift at Nagy’s, 21-year-old Damon will go to his job as a semi repairer. The kid works 70 hours a week!

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