Mitchell International, Inc., announced the launch of GlassMate 6.0 and GlassMate Mobile.
GlassMate 6.0 features several product upgrades to streamline the auto glass repair and replacement (AGRR) process, helping to accelerate repair and replacement times and increase customer satisfaction levels, Mitchell says.
Mitchell says GlassMate 6.0’s new Hot Spot Graphics feature simplifies the part selection process by allowing users to easily identify and add hardware parts associated with a glass replacement job to the invoice with a single click of the mouse.
GlassMate’s Enhanced Parts Ordering lets users look up major suppliers’ parts pricing and availability in real time, and Auto Notification keeps jobs moving by informing users of acknowledgements and assignments requiring action. These upgrades will be provided at no extra charge to existing GlassMate customers.
The new GlassMate Mobile is integrated with GlassMate 6.0 and provides users with the ability to access all of the vital information they need on-the-go including access to NAGS parts and pricing information by Year/Make/Model or VIN, along with work order schedule information using smartphones such as Blackberry and the Apple iPhone.
For technicians, Mitchell says GlassMate Mobile eliminates the burden of carrying around bulky catalogs when working out in the field, and for owners and managers, it provides the ability to supervise workflow and keep jobs moving when they aren’t in the shop.
Mitchell’s Auto Glass Software