Managers from all eight locations of Nagy’s Collision Specialists in the Northeast Ohio area participated in a two-day leadership retreat at BASF Corporation’s Fighting Island. The training focused on business skills and professionalism.
The retreat included leadership sessions facilitated by Bill MacMartin of BASF and Wilson Learning. Outside of training, team members also participated in team-building activities such as bike rides around the island, golfing and trap shooting.
Nagy’s Collision Specialists, voted Best Body Shop for the last four years by local news station Fox 8, says it maintains a management philosophy to put customers first and stay on top of the latest processes and business operation systems to deliver the best service to the motoring public.
“Sending managers from all locations was the best way to ensure a consistently high level of customer service techniques at every Nagy’s Collision Specialists facility," said Ron Nagy, president. "Our growth in recent years is directly related to how we run each business and how well we take care of our customers. Providing opportunities to our employees so they can provide the best care for our customers is a winning formula for everyone.”
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