Tesla CEO Says Some Tesla-Owned Body Shops Completing Repairs in Less Than 24 Hours - BodyShop Business

Tesla CEO Says Some Tesla-Owned Body Shops Completing Repairs in Less Than 24 Hours

Tesla CEO Elon Musk says that there are some Tesla-owned body shops that are completing repairs in 24 hours, and hopes to eventually get that to same-day or even less than an hour.

That promise was first made during the company’s annual shareholder meeting in June which followed complaints of long repair times by customers and similar complaints due to lack of parts by collision repair professionals.

In a series of tweets, Musk talks about the success he has seen in just the short time the shops have been open.

Musk also made comments on Twitter towards the quality of the repair:
Musk also suggested that Tesla has an advantage over outside collision repair shops when it comes to timely service. “Outside repair shops are jack of all trades, which means supporting 1000’s of makes & models. Tesla collision repair specializes in three,” he wrote. “Having all parts in stock & not waiting for insurance approval also make a world of difference.”

 

The article also included comments from Ron Arth, the owner of Oakland, Calif., repair shop George V. Arth & Son, who told CNBC he’s unsure how Tesla can repair vehicles without waiting for insurance approvals, unless it’s willing to do work for free or temporarily carry the cost on its books while it works out approvals.

“Collision repair shops have to document everything we do, and justify it in order to get paid for the repairs,” he told CNBC.

“I think the whole concept of Tesla is awesome, ideologically, and a lot of manufacturers are chasing their designs,” Arth told CNBC. “But I think they need to revisit how to deal with collision repair shops of any kind, certified, independent, whatever.”

To read the full article, click here.

You May Also Like

Body Bangin’: Stand Out in a Consolidator’s Market with John Shoemaker

Micki Woods interviews John Shoemaker of BASF on how to be “elite” in a consolidator’s market.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of "Body Bangin'," the video podcast that is taking the industry by storm!

In this episode, Woods interviews John Shoemaker, business development manager with BASF Automotive Refinishes NA, on how to be "elite" in a consolidator's market, which comes down to differentiating yourself through things like OEM certification.

GM Launches EV First Responder Training

New online content will help prepare first and second responders for emergency situations pertaining to electric vehicles.

Kia to Share Customer Data with Insurers through LexisNexis

Through a strategic agreement, Kia connected vehicle data will be made available to U.S. auto insurers via the LexisNexis Telematics Exchange.

GM Announces New Leadership at Customer Care and Aftersales

General Motors has named David Marsh as global VP of Customer Care and Aftersales, with Jennifer Goforth replacing him as executive director North America Sales, Service and Marketing. 

GM-Honda Begin Commercial Production at Hydrogen Fuel Cell Joint Venture

GM and Honda’s 50-50 joint venture production facility, FCSM, is the first large-scale manufacturing joint venture to build fuel cells.

Other Posts

Eustis Body Shop Earns Tesla-Approved Status

Eustis Body Shop announced that its Amber Hill location in Lincoln, Neb., has officially become a Tesla-Approved Collision Center.

Tesla Model 3 TPMS Service

Resetting and programming TPMS sensors for a Tesla is a lot like any other vehicle, and the challenge is still the same: keeping the light off.

Body Bangin’: Can Loaner Vehicles Be Another Revenue Stream?

Micki Woods interviews Laura Tierney of ShopLoaner.com on turning loaner vehicles into a new profit center for your shop.

Protect Your Shop from Cyber Crimes with Mark Riddell

Micki Woods interviews Mark Riddell of m3 Networks Limited on what auto body shops can do to protect themselves from a cyber attack.