Tesla CEO Says Some Tesla-Owned Body Shops Completing Repairs in Less Than 24 Hours - BodyShop Business

Tesla CEO Says Some Tesla-Owned Body Shops Completing Repairs in Less Than 24 Hours

Tesla CEO Elon Musk says that there are some Tesla-owned body shops that are completing repairs in 24 hours, and hopes to eventually get that to same-day or even less than an hour.

That promise was first made during the company’s annual shareholder meeting in June which followed complaints of long repair times by customers and similar complaints due to lack of parts by collision repair professionals.

In a series of tweets, Musk talks about the success he has seen in just the short time the shops have been open.

Musk also made comments on Twitter towards the quality of the repair:
Musk also suggested that Tesla has an advantage over outside collision repair shops when it comes to timely service. “Outside repair shops are jack of all trades, which means supporting 1000’s of makes & models. Tesla collision repair specializes in three,” he wrote. “Having all parts in stock & not waiting for insurance approval also make a world of difference.”

 

The article also included comments from Ron Arth, the owner of Oakland, Calif., repair shop George V. Arth & Son, who told CNBC he’s unsure how Tesla can repair vehicles without waiting for insurance approvals, unless it’s willing to do work for free or temporarily carry the cost on its books while it works out approvals.

“Collision repair shops have to document everything we do, and justify it in order to get paid for the repairs,” he told CNBC.

“I think the whole concept of Tesla is awesome, ideologically, and a lot of manufacturers are chasing their designs,” Arth told CNBC. “But I think they need to revisit how to deal with collision repair shops of any kind, certified, independent, whatever.”

To read the full article, click here.

You May Also Like

Body Bangin’: Favorite Takeaways from the Southeast Conference

Live from the Southeast Collision Conference, Micki Woods does a post-show wrap-up on the Southeast Collision Conference with the SCC committee.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, is kicking off a series of daily podcasts from the Carolinas Collision Association's Southeast Collision Conference which took place April 18-19, 2023 in Doswell, Va. This series is sponsored by Lombard Equipment, which offers a premier line of automotive collision repair equipment for all your OEM certification needs. 

GM Honors Automotive Techs on National Skilled Trades Day

General Motors Customer Care and Aftersales is recognizing the vital role that the more than 40,000 skilled auto technicians across GM dealerships bring to the GM owner experience.

GM to Invest More Than $100 Million in CCA Facility

General Motors Co. has announced plans to invest more than $100 million in its Customer Care and Aftersales (CCA) Davison Road Processing Center in Burton, Mich.

American Honda Partners with I-CAR

I-CAR will soon provide 10 required online courses for collision repair facilities in the Honda/Acura network.

Wejo, Ford Expand End-to-End Insurance Offerings Across U.S.

With the help of Wejo and Ford’s collaboration, insurers will be able to better understand driving behaviors through connected vehicle data and insights.

Other Posts

Fix Auto Chicago Earns Tesla Collision Center Certification

This certification is granted only to facilities that meet Tesla’s exacting standards for repair and customer care.

Autel Expands Tesla Diagnostics on Ultra Series Tablets

Autel announced it has added significant Tesla Model 3 and Model Y vehicle diagnostic coverage with a new software release and Tesla-compatible cable.

OEM Dealerships: Friend or Foe?

Insurers seeking out and using misinformation obtained from dealer repairers in order to deny consumers OEM-recommended repair procedures has become more commonplace.

Body Bangin’: Overcoming Objections

Live from the Southeast Collision Conference, Micki Woods interviews Ron Reichen and Barry Dorn on overcoming objections, the talent shortage and the SCRS blend study.