Insurance Networking News reported that Farmers Insurance has launched its new Enterprise First Notice of Loss (EFNOL) system.
The platform, according to Farmers, allows Farmers’ personal lines customers to capture new loss information and expedite the claims process. EFNOL will also send a summary of selected repair facilities, the assigned claims representative’s contact information and any scheduled services to clients’ computer or mobile phone. Farmers’ agents are also able to secure related loss details and help set up services for customers.
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