AudaExplore has announced the launch of GoTime, a new line of driver-focused mobile solutions that streamline and accelerate a range of partial and total loss claims and repair processes while driving an improved and optimized vehicle owner experience.
“There’s a perfect storm of change hitting the market from a new generation of vehicle owners to the pervasiveness of mobile devices to newly available self-service offerings that enable new ways of engaging vehicle owners never before possible until now,” said Neal Lowell, AudaExplore’s vice president of product management and innovation. “Our GoTime line of mobile solutions empowers insurers and repair facilities to address these market dynamics head on, with features that take business efficiencies and the vehicle owner experience to the next level.”
The GoTime family of mobile solutions is powered by AudaNet, AudaExplore’s global, intelligent, next-generation claims and collision repair platform.
GoTime product highlights include:
GoTime Autosource. Drives immediate accuracy and quicker performance for insurance staff and independent appraisers. According to AudaExplore, it is the only smart phone app with advanced vehicle identification, one-thumb conditioning, and the market-driven valuations of Autosource, AudaExplore’s valuation service. AudaExplore says the intuitive design of GoTime Autosource empowers appraisers to easily complete comprehensive vehicle-side inspections.
GoTime Repair. Designed to enable peak performance for collision repair facilities through better repair tracking and shop management. By combining AudaExplore’s AutoFocus body shop management system (BMS) with AudaExplore’s AutoWatch collision repair tracking software on smart mobile devices, the company states that users can quickly and easily optimize operations, reduce cycle times and maximize customer communications.
GoTime Appraiser. AudaExplore calls this feature an all-in-one mobile solution that enables appraisers to efficiently and effectively manage appraisal appointments and vehicle repairs while providing vehicle owners with an optimized customer experience. Going beyond just photos, GoTime Appraiser features drag-and-drop schedule updates, integrated turn-by-turn directions, single-click customer communications, AudaExplore’s patent-pending vehicle photo guides, and location-specific repair statuses and alarms.
“With the mobile technology age comes new ways of increasing the efficiency and productivity of appraisers and collision repair experts in the field, as well as delivering immediate and optimal communications to vehicle owners,” added Lowell. “We are fanatical about providing our customers’ customers with the best experience possible and are proud to bring the first three GoTime solutions to market, building upon our commitment to delivering continuous innovation and integrated intelligence for the automobile claims market.”