CCC Information Services Inc. today has announced it has reached an agreement to integrate its CCC ONE Total Repair Platform workflow solution information with Enterprise Rent-A-Car’s ARMS Automotive Exchange, paving the way for virtually immediate updates on in-process repairs. The integration is slated for delivery to collision repairers by the end of March.
When information impacting the repair completion date is entered into a repair plan generated in CCC ONE Workflow, repair information will be automatically communicated to the ARMS solution via a secure exchange using open CIECA BMS standards.
“We’re pleased to establish this integration between CCC ONE Workflow and ARMS users,” said Debbie Day, senior vice president of marketing and product management at CCC Information Services Inc. “We view this as another opportunity to leverage the CCC ONE platform – not only streamlining processes within the repair facility, but going beyond the four walls to create a seamless workflow among claim constituents.”
This functionality will be available to all locations using CCC ONE Workflow, with a link established following a shop’s electronic verification/permission.
David G. Smith, Enterprise Rent-A-Car vice president, said, “The integration is delivering benefits that continue to make the replacement rental process more efficient by eliminating the need to manually exchange information to update the status of repairs. That efficiency gives body shops more time to focus on actually repairing cars, on time and on budget.”
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