NSF International has announced the release of its new automotive app: Vehicle Repair Connect. Available in the Apple App Store and Google Play, the free app provides information on thousands of automotive parts – both certified and non-certified – as well as the ability to report problems about parts in a few simple steps. The app is a helpful tool to find and track auto parts for insurers, parts distributors and repair shops. Consumers may find the app helpful as well.
Key features of NSF International’s Vehicle Repair Connect app include the ability to quickly look up information about an automotive part, not just NSF certified parts, verify whether a part is certified and file a complaint.
“NSF International’s Vehicle Repair Connect app expedites the submission process so issues about parts can be reported in a few minutes,” said Bob Frayer, global managing director, Automotive Certification Programs, NSF International. “Without a simple and effective process for reporting problems, opportunities for improvement go unrealized.”
Additionally, repair technicians may take photos of the part and describe issues they have encountered with the fit of a part, the quality or a related issue. Once the complaint is submitted, NSF International’s automotive certification team will investigate and report a resolution to the issue. If an issue is found, this data can be provided to manufacturers, distributors, shops and insurers so that quality improvements remain a priority.