Mitchell International announced it concluded its five-city roadshow. Over the course of 10 months, members of the Mitchell sales and marketing teams visited collision repair shops across the country, stopping in Dallas, Miami, Philadelphia, Phoenix, and Seattle to meet with customers utilizing various Mitchell products, including the company’s RepairCenter shop management solution.
Mitchell’s RepairCenter solution is built with the flexibility to configure and select functionality that can be customized to individual businesses. The RepairCenter platform enables collision repair facilities to manage various aspects of their workflow including the repair, the customer and the business.
“I like the ability to sort and find whatever I’m looking for at any given moment,” said Kathy Kucera, vice president of South Hill Autobody in Seattle. “I can search by insurance company, I can search by technician, I can look by estimator, I can look by location and how many cars are in the paint shop. You can quickly find what you need at your fingertips.”
Sue Cerqua, owner of A&D Autobody in Phoenix, added, “The Mitchell RepairCenter solution helps us with everything. It’s part of every step of the repair process. You can get reports on just about anything you can think of, which is really nice. We can make sure everyone knows what’s going on with all of the vehicles, the profit margins and the gross profit, making sure your parts percentages and discounts are all where they’re supposed to be.”
Mitchell’s Roadshow also helps Mitchell solicit feedback from the field, propelling further product innovations designed to address customer needs.
“Mitchell is proud to be the premier provider of collision repair shop solutions for all of the exemplary shops visited on the roadshow,” said Paul Rosenstein, vice president, Product Management at Mitchell International. “Our customers’ satisfaction is paramount. We’re really looking forward to 2016 where we can meet more of our customers and discuss ways in which we can successfully support and streamline their business.”
To learn more about RepairCenter shop management software, click here.
