Dan Young, who was previously senior vice president of insurance for CARSTAR but was promoted to brand president after Driven Brands acquired the multi-shop network in October 2015, resigned on Feb. 25th.
Jose Costa, group president of Driven Brands, said Young’s decision was a shock to him and everyone at the company.
“[Dan] said he had been under a lot of pressure over the last five to six months and did not believe he had the desire to continue to be part of our family,” said Costa. “We never had in our plans him leaving the organization. We wanted him to stay, but I think he felt he was a functional leader who grew up through insurance and was very strong in the insurance arena but I think he felt a little overwhelmed when it came to running the full P&L, the financials, the business and the whole company.”
The same day Young resigned, Costa named CARSTAR Canada President Michael Macaluso interim president of North America, a move he feels make sense given the direction the organization wants to go.
“We always new Canada was a much better, stronger business, and we wanted to bring [the Canadian and U.S. businesses] closer together,” Costa said. “It didn’t make sense for Canada to operate differently than the U.S., so what [Dan’s departure] did was trigger an acceleration of this plan.
“For the last eight to 10 to 12 months since we started looking at the business, we identified [Michael Macaluso] as a top talent and great leader, which is why he is being given the opportunity to run both brands on an interim basis. He will have six months to prove to the industry and our franchise owners and to the Driven Brands team that he can do this. He has all our support, he’s a great leader and I’m confident he will succeed.”